Everetts Pharmacy

Good but small friendly pharmacy. Parking can be tricky if doctors surgery next door busy. Occasionally medicines prescribed & dispensed have had short dates BUT were not out of date so safe to use.

So far. So good 😀

Are they still delivering prescriptions???

Service from this pharmacy was disgraceful.

20mins before closing we phoned the pharmacy to ask if they had any Difflam. My 5 year old daughter had just woken from having her tonsils and adenoids removed as well as having gromits put in. We explained that QA had NONE when they went to prescribe some and so we were on a mission to find some as she was in a lot of pain.

We contacted this pharmacy they said they had a few bottles. We said the sat nav is going to say we will be there 5mins after you close, can you please stay open.

They declined. Cold heartedly said “NO”. Just an outright, not our problem.

I mean, it's 5mins, its nothing really. But to work in a business where your primary purpose is to help and care, how cold hearted. It's a child needing some help, because the NHS is failing and your part of that system.

It's not a supermarket nor a massive retail setting, it's a small pharmacy tagged onto a doctors surgery.

Went in the next day, 4 people and a pharmacist. All of them chatting away, talking about a holiday one of them had come back from and moaning about it. So rude.

Poor service. My advice... Have some compassion, engage and smile with customers.

Travelled from Pembroke to Whitely leaving important medication at home. Contacted NHS 111 who advised Everetts Pharmacy. Thank you all the lovely ladies who helped the 111 process and prepared the emergency prescription. So friendly and efficient. 10/10.

Initial issues with sourcing complex medication for my son’s mental health needs, appears to be a lack of knowledge in this area and would much prefer a more sympathetic approach to parent’s needs.

That said, from prescription to medication is often swift. Good, Covid measures in place. Be prepared to queue during busy times and not get a parking space in the tiny car park.

Most miserable staff I have ever come across. Customer service skills are non-existent. No "good morning", no smile, no conversation just. grunts and grimaces. Not what you need when you're feeling poorly! Park Gate branch are just as miserable

Good service as usual