LloydsPharmacy
Ind. Estate, Park Farm Rd, Park Farm Cl, Park Farm Industrial Estate, Folkestone CT19 5GA, United Kingdom
2.2
24 reviews
8 comments
35V8+R8 Folkestone, United Kingdom
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Monday: 6–22
Tuesday: 6–22
Wedneasday: 6–22
Thursday: 6–22
Friday: 6–22
Saturday: 6–21
Sunday: 10–16
Tuesday: 6–22
Wedneasday: 6–22
Thursday: 6–22
Friday: 6–22
Saturday: 6–21
Sunday: 10–16
Surprise surprise unable to get an answer so now hopefully I won’t be wasting my time to attempt to Coll a second time
Update tried to call again today Thursday 13th October phone was engaged so clearly you can answer it!!!!!
But surprise surprise now I’m calling and it’s just ringing what a joke
There are problems in the supply chain, there are problems in the NHS/GP system.
These make us anxious and stressed but that doesn't excuse the behaviour of some towards those trying their best to serve us!
Yes, I had to wait, do my shopping and then queue uo the second time, but I got what I needed.
The person who served me looked exhausted. She had used part of her break for a nap. She told me that staff had left because of the abuse dealt out to them.
The pharmacy is down to three permanent staff and locum pharmacists.
That is the consequence of customers behaving in a way which they would find hard if they were on the receiving end. Many seem to have forgotten how to show kindness and respect to others.
Please Lloyd's management get a grip before you have to close the branch because no one is left to staff it.
And customers get a grip.
The staff aren't creating the problems.
But our behaviour can either make things easier or not.
So please, if this applies to you, try to be kind!
Thank you.
Went in to collect the prescription on the 13 the Jan, waiting 40 mins just to be served as there were just 2 people in the pharmacy, to be told that the prescription hadnt even been printed off and was told it would be another 20 mins before it was ready. Advised i couldnt wait as have already been stood there for nearly an hour and asked that they were ready for collection the next day. Went in on the 14th Jan, waited for another 40mins to be served, again not ready and had to wait for the prescription to be filled. My advice is to change pharmacists, they don't acknowledge you or apologise when you have been stood there for 40 mins, seriously this was run better when it was owen by Sainsbury's, please employ more staff and stop us all having a nightmare when trying to get vital medication
I'm not sure why everyone packs the prescriptions up, keep one on the till, giving accurate time updates when they pop a new request in, move that person to the side, serve the next one. Waited 40 minutes for some OTC medicine because they had two people doing prescriptions full time in the back AND the person serving would also go and pack prescriptions when one came in.
Madness
AND NOW they appear to be shut indefinitely with prescriptions waiting to be picked up - including mine!
Management want sacking.