Day Lewis Pharmacy Fulham

Multiple phone calls querying the medication delivery. They assure you it will be delivered and then nothing! The staff also aren't very knowledgeable and you have to repeat yourself multiple times before they put you on hold and come back still not knowing what you are talking about. The customer service is appalling. It makes me wonder what's in it for them for having a Pharmacy? There must be some reason but it's definitely not for servicing their vulnerable and many medically needy clientele. The worst Pharmacy I've come across.

Shockingly poor customer service.

My seven week old son was suffering with suspected acid reflux and following on from an emergency doctors appointment we were prescribed some medicine.

I went to collect this hours later in the late afternoon to be told that I had to wait for the phamacist to go on her lunch.

No consideration for my ill newborn, no sympathy just a harsh and cold response. I will not be returning any time soon.

Please avoid this phamacy if you are able to.

Worst Pharmacy ever. Never have your full prescriptions, always a problem or an excuse and Never deliver on time, AND NEVER PICK UP THE PHONES. IF ZERO STARS WAS AN OPTION, IT WOULD GET ZERO.

The staff is rude, unhelpful and takes a very long time!
Today I was waiting to get the prescription for up to 50 minutes, while they forgot about my prescription and all the time when I've been to take my prescription they don't have it, they forget to order the medicine if they don't have the medicines in stock, they found all the excuses that are possible and tell you to come back the next day and so on.
Completely unhelpful and unprofessional!

This place deserves a minus star section. This chemist is a disgrace. It closes as and when it suits, regardless of the fact that people are waiting on their prescriptions. Terrible service, rude staff. I have now requested with my GP NOT to send my prescriptions here as they are worse than useless!

WORST PHARMACY EVER!!!!!! My Mum and i were there and as we walked in it smelt like a strong smell mixed WITH SWEAT we waited fro 20 mins and they were taking their time for no reason at all and people were frustated and worst service ever and there was this kind woman and she was the only kind staff member! WE NEED MORE PEOPLE LIKE HER IN THAT PHARMACY!!! IF THERE WAS A ZERO OPTION IT WOULD HAVE DERSERVE A BIG 0/ZEROOO!!!!!!!

Afraid I have to concur with the complaints of slow, un-friendly, not terribly knowledgeable service. No one acknowledges your presence, in spite of several visible staff. It's only because it's close I go at all. When I say staff are not knowledgeable, I'm talking about not knowing what they have in the shop they are working in. Really quite bad.

I had a very pleasant experience today was served by a gentleman, was advised so precisely, having said that all staff in DayLewis Fulham store are helpful.
Many thanks to all you all for your great job at this season.