Hampton Pharmacy

I moved to the Hampton Hill area about 7 months ago and these people are fantastic. Not only are they very helpful, they get it right and consistently beat expectations. Today, New Year's Eve 2013, was a good example. I ordered some prescriptions yesterday (Monday) at 1pm and expected something on Friday, with the normal holiday season hiatus. Not a bit of it, they delivered my prescriptions to the door (another wonderful service) within 24-hours. A small local company that understands and practices very good service. Many thanks to them. Michael Peel.

Six months on, yet another example of a fine and caring service. I somehow missed the door bell but rang them. They phoned their driver who returned with the prescription within 20 minutes. Many thanks, yet again. Great stuff. MP

Brilliant service. Extremely helpful and go the extra mile. The reviews about "bad attitude"?...maybe the pharmacy isn't the problem?

Staff are always polite, professional and helpful. I have used this pharmacy for the past 13 years, and was never let down, they're just brilliant! Thank you !!

Given the incorrect advice by the pharmacist there who knows less than she thinks. Not very helpful. I’d suggest using the pharmacy in Teddington as they are brilliant

The pharmacy manager seems to have a severe attitude problem that we have experienced on multiple occasions. We are told we need to phone ahead to confirm prescriptions are ready to pick up and when we do we are then told that we are wasting her clinical time by calling. It would be good to have consistency with what communication is to patient's in regards to picking up prescriptions.

Been living in the area for over 18 years. They are a very good pharmacy and very helpful and knowledgeable staff. Some of these reviews are just ridiculous. You can’t be “on” all the time. Everyone is allowed an off day. So in general they’re very good at their job and I always find great things in there especially the local honey which was absolutely delicious.

The young girl at the counter is very unprofessional when handing customers maybe she is only friendly with people she deems she likes but that is not how you can or should behave in a customer-facing role and even this evening she and her colleague were staring at me at the bus stop which made me feel very uncomfortable. You may think I'm eccentric or whatever in my style so you feel you can place judgement on it but I work in fashion as a stylist as well as working as a shop manager so I find I can express my personality through clothes. All I ask of you people is that you treat folk with respect as you never know what life someone may have and also it's been hard on us all during lockdown especially people like myself who suffer anxiety so maybe some kindness wouldn't go a miss. I already made a complaint via phone and clearly, it's not been dealt with.

Since my complaint, the service is still the same they refused to give me my prescription for fungal cream saying the signature had been forged and like the doctors said how would they (chemist) even know the doctor's signature. My arm has come out in a rash now due to not being able to get the cream so I've raised this to the doctor surgeries.