Britannia Pharmacy
21-23 Horns Rd, Ilford IG2 6BN, United Kingdom
3.2
70 reviews
8 comments
H3GM+59 Ilford, United Kingdom
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Monday: 8–20
Tuesday: 8–20
Wedneasday: 8–20
Thursday: 8–20
Friday: 8–20
Saturday: 9–20
Sunday: 11–17
Tuesday: 8–20
Wedneasday: 8–20
Thursday: 8–20
Friday: 8–20
Saturday: 9–20
Sunday: 11–17
I was very pleased with the care I was given.
I recommend Britannia pharmacy.
I would
especially today.The pharmacist was very knowledgeable -on my medications which was helpful and reassuring.I didn’t take his name but well done for your service appreciated it.He is a pleasant guy who was also helpful today 09/11/2022 thanks Jay
A similar thing happened to me: I bought something and realised when I got home that it was the wrong one. I didn't have time to go back but when I did, 3 days later they told me they were not 'allowed' to accept a return because it was a 'medicine'! (which it was not) - It was sealed and exactly as I bought it; new and unused. They said: "If you bought it back o the day we would have refunded you" really??? So 3 days somehow changes their policy?!
After protesting my rights with the apprentices who just stared at me with blank faces and kept repeating the same company generated sentence; one of the older girls came out and pointed to a small printed 'policy' stuck to the bottom of the counter. How dare I cause a scene? I should bow my head and obey without question to their policy maker. By this time, it was clear they just wanted to get rid of me asap. People like this do not deserve to be in the 'healthcare’ industry because there is no ‘caring’ present.
No doubt the response to this will be another company generated comment, like this one: "It is company policy not to do refunds in the interests of health and safety" - but when a product is sealed and brand new, there is no threat to health or safety. However, any discussion about this on a personal basis is strictly prohibited in the interests of censorship of your opinion and rights. It could actually be considered as a kind of abuse towards the customer who is often bullied into submission by ‘policies’. The conclusion: No ‘healthcare’ here!