Herbert & Herbert Pharmacy & Travel Clinic

The team here are ever so helpful. More so than the GP. They answer the phone so quickly and are graceful in their communication. For vulnerable patients, they have an excellent delivery service. I
wish the team here could take over the GP surgery or at least teach them how to interact with patients in a helpful & respectful manner.

Well done team!

When you receive the prescription you inform, when ready, you deliver .What a fantastic service. Thanks all the team at Herbert &Herbert.

Amazing ,fantastic attentive staff .
I changed over to Herbert&Herbert
106 Staines Road, After more than 15 years with the big high street chemist chain who were just terrible
With their attitude to pharmacy customers. I had to wait 9 days for anti biotics I needed. Even for repeat prescriptions up to 7 days wait. With Herbert&Herbert I had my medication delivered free to my door
Within 24 hours. Fantastic

I

The other one charge £55

Absolutely wonderful local pharmacy. Helpful, seemingly open all hours, clean, has everything. Swift accurate prescription service with a smile. Rarely any significant waiting time. Never been disappointed with any product I’ve bought from there and they do have some sale bargains from time to time. What more could I want from a local pharmacy :)

I've been going here a few years now. Personally they have been a great pharmacy all in all. They offer a great service and information if and when you have enquiries. The only negatives I can say is one of the lady pharmacist's can be a little off at times, meaning in the general customer services area... just seems a bit miserable, she never smiles. The rest of the staff are wonderful. Was also a little disappointed that the pharmacy now closes at 4pm on a sunday and also has been opening slightly later on a Sunday now, which I was not aware of. It unfortunately led me to miss my medication and therefore impacted on my health and the rest of prescribed medication for the whole week. I am glad to see there is now a poster in the window explaining they close at 4pm on a Sunday now. It would be helpful if the information online could be updated so people are aware. Or if they could atleast let customers know especially those of us who have to go regularly.

This pharmacy is staffed by dynamic, friendly staff who are helpful, knowledgeable & pleasant. Some other local pharmacies should follow this branches model of customer service as pharmacists play an increasingly important role in England's healthcare.

Ive been with Herbert & Herbert Pharmacy for many years and they continue to improve and innovate.
My prescriptions are filled without fuss or delay.
Lets face it the last thing you need is hassle when your not best init.
Thanks to a proper local chemist shop +

The staff are all very friendly. I have never had any issue and they always stock everything I need. I am always dealt with promptly and politely. Thank you to all staff