Notting Hill Pharmacy
12 Pembridge Rd, London W11 3HL, United Kingdom
4.3
41 reviews
8 comments
GR53+Q6 London, United Kingdom
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Monday: 8–21
Tuesday: 8–21
Wedneasday: 8–21
Thursday: 8–21
Friday: 8–21
Saturday: 9–21
Sunday: 10–20
Tuesday: 8–21
Wedneasday: 8–21
Thursday: 8–21
Friday: 8–21
Saturday: 9–21
Sunday: 10–20
My health and life were put at servere risk when my medication was not delivered on time.
I suffered a bleed on my brain which resulted in my having a stroke.
I was put on seizure medication so not to become unwell & seizure again.
A prescription was sent to this pharmacy and took a week for it to finally be delivered to my apartment.
I had to call and complain regarding this issue as it was important that my medication is to be taken twice daily.
I was told by a female member of staff that due to the delivery driver finishing work they had no one to deliver the tablets to my apartment even though I live two blocks away.
The members of staff didn’t seem to be that interested or bothered with the situation until I began to get very angry and upset with them.
At this point I was extremely stressed knowing that I hadn’t taken my seizure tablets for a week which was detrimental for my health and condition.
I found the the girls working on that day to stick with each other and had no respect for my concerns until I made it quite clear that I wanted my medication delivered to me immediately on that day.
I told them that I would like to speak to the manager when he returned to the pharmacy and I never did get any form of feedback from him at all.
Absolutely disgusted with this pharmacy and the thought of having to loose my temper just goes to show how professional the female staff are.