Mountford Pharmacy

I have been using Mountford Pharmacy for around 6 months now. I am absolutely delighted by the professionalism, efficiency and advice from the pharmacist and staff. The text messages to go and collect repeat prescriptions is brilliant, hassle free and even renewing my prepayment script at Mountfords was straight forward. I’m so happy I found this wonderful chemists! First class service. Thank you - Highly recommended.

Brilliant pharmacy, much better than the one in sainsburys I used to use, the only downside is even when my prescription has been sent over they still take 2 days to let me know it's done so I often have to call my gp to find out if my prescription has been sent if I need things urgently

Did not receive my prescription on time always I receive my prescription so late. Staff are so rude when I called them to enquiry about my prescription which was late the staff whom was on phone was a lady shouted at me over the phone and hanged up the phone on me. I made my way having my churches to chemist to collect my medication after many days. That lady staff should be ashamed of herself .

Been using this chemist for years there really caring staff and more helpful than my own doctors surgery. They give great advice and really care about there customers. They very efficient with getting prescriptions ready for collection. At one point it was going to close but didn’t due to uproar , this place is an essential part of the community and a lot of people would suffer if it was to close . Save our local chemist is my priority.

I am very disappointed with the service provided by Mountford Pharmacy ,last week I was prescribed the wrong medication which I picked up from the pharmacy, I acknowledge this was not the fault of the pharmacy but the GP, however I was surprised by the apathetic attitude of those who work at the pharmacy. They advised I was not going to receive a refund and I could take the medication back home and use another time (medication that has to be prescribed and can not be bought over the count). I paid for the new medication (which had now been correctly prescribed by the GP), but when I opened the bag I realised it was incorrect as it had someone else’s name on the box and rather than the nose spray I had been prescribed it was an antipsychotic, this time it was the fault of the Pharmacy. I believe this pharmacy needs to work on their customer services and customer care.

I have never been to this Pharmacy, but today I called them ONLY to inquire whether I can get a winter flu jab from them, the gentleman responded very courteously and even went on booking a slot for me for this evening, which I least expected. I am going to ask my GP to send my repeats to Mountford Pharmacy from now onwards. Thank you for being kind and helpful. a rare ingredient these days.

Pharmacists are friendly and knowledgeable, really went out of their way to help me in an emergency and I couldn't be more greatful. Staff greet you with a smile and are very helpful.
Highly recomend

Hi ,I have been the this pharmacy for a long time,in fact many many years,I'm very please with they service,the staff are very friendly, very helpful, professional environment to get advice from.
I would recommend it to anyone, I will rate it 5 🌟