LloydsPharmacy

Your website states that you open at 8am and on the door of the shop it states that you open at 8.30am. However I was there to pick up a much needed prescription at 8.45am and the shop was closed with no sign of anyone inside the shop. I would suggest that your opening times are reviewed and made clear to everyone

I will not be back to this pharmacy unless I was absolutely desperate. The lady on the counter was extremely rude. Totally not necessary. I normally go to another one but when they didn't have my sons cream I decided to give this place a go. This lady showed me the cream then said in a very rude way I'd have to wait 20mins as there were people in front of me. It was the way she said it to me. I would never talk to anyone like that. Plus I didn't need a prescription made up. Common sense would be to get as many people out of the shop quickly rather than hanging around. It wasn't so much the waiting though it was the way she spoke to me. There is enough hatrred and upset in the world it costs nothing just to be nice

Everytime I go to this pharmacy to pick up my customers prescription it is very busy and only 1 person serving. Totally disgusting. Also if they have the prescription ready

Have had so many bad experiences with this pharmacy. They either don't have the prescription and blame the doctors or technical issues, or when they have they don't have in stick, standard antibiotics not in stock twice now and have to go somewhere else, also how can a chemist not have any Rennie? When I complained the staff have been very rude!

3rd time the pharmacy was unable to provide a basic prescription of antibiotics. Today the system was down so they couldn’t access the electronic prescription, wouldn’t accept the emailed copy I also was sent. Each time we’ve been to collect I’ve been left waiting over an hour because private prescriptions take longer?

Awful service. Unpleasant on first visit. Part fulfilled prescription when my wife went to collect, no advice on what to do next and in discomfort until I can speak to the doctor tomorrow. It doesn't cost anything to be helpful.

Today my mother asked for a box of lateral flow tests - she was refused as she hadn't been online for a 16 digit code - she is 83 and doesn't have access to the Internet- and why should she? Comes to something when I have to post her some that I myself have just walked into a local chemist for and been given without being asked to fiddle about online. Have some thought for people who don't have or want Internet and smart phones!

We are so lucky to have this pharmacy in our village. Friendly helpful staff delivering a much needed service in a local community.