Lloyds Pharmacy The London Hospital

The previous NHS hospital pharmacy was much better. Sad that all these essential services have been privatised. Completely unsuitable as the main hospital dispensing pharmacy. Deplorable waiting times and not efficient. Sighs.

Mother discharged from royal London Friday and got call by Lloyds Katrina to collect 28 blood thinning injections tomorrow. Arrived Saturday morning to be told they don't open weekends??? Bearing in mind 81 year old needs this everyday as she can't move and the district nurse was arriving 6pm to give injection on Saturday. What an absolute joke. So unprofessional with people laughing in background which I really doubt are the customers. Why is this happening in our country...

Waited one hour and 10 minutes for my perscription it didnt need making up nothing special only a dressing, Lloyds should lose the franchise for the way they treat the hospital patients I've always had over an hour wait, it's a regular thing it'not just a one off visit, shame on you Lloyds

I would avoid if my Dr/Midwife from Royal London Hosp didnt sent my prescriptions here. Waiting time for even one strip of antibiotic is 45mins-1hour even when it’s quiet and theres loads of staff at the back. Some patients come after you but get the medicine before you because they complain after waiting 15 mins or have excuses like they need to be elsewhere whilst the rest of us actually wait 45 mins without complaining which is unfair. Also there were times where patients were waiting a long time to be told the medicine is out of stock at the end

Do they just leave the phone off the hook all day? Been trying to call for 5 hours and engaged every single time. Waiting time 2 hours for prescription after waiting 2.5 hours for a doctor upstairs. They seem to have lots of staff

Absolutely shocking, as a regular at the hospital I have seen the waiting times for medicine increase over the last 3 years. Electronic prescriptions don't get processed until you go and ask for it which then means an hour wait

If we could only take the prescriptions to local pharmacies life would be better but we are stuck with the sub par service at the hospital

3× Worst service ever. They say the waiting time is 45 minutes but they don't get prescriptions ready even after 1hr and 45 minutes. It's not a pharmacy instead a hell.

Worst place to collect your prescription. They don’t have proper management waiting to collect prescription is more than 02 hours.