Botterills Pharmacy

Not impressed with the current service since the take over by a new pharmacist. Delays in getting medication; and I know patients are leaving all the time to go elsewhere. How can a pharmacist take over a week to get medication and blame manufacturing problems; when the manufacturer has been contacted and there are no problems - is this due to the cost of medication and this is not the patients problem. The name Botterills used to mean something; not sure it does any more!

Brilliant service from everyone at Botterills. Got my prescription sorted out very fast and efficiently without issues unlike a pharmacy (without naming names) that is very close by. Would recommended and no plans to move from these guys. 5/5

Pharmacy has improved a lot since the new pharmacist has taken over. Now he has redone the pharmacy it is a lot more open and friendly can now talk to them straight away. It is a massive improvement to how it looked before.

I have used this chemist for many years and it as always had very high standards just can not do enough for there custermer. its seen a rough time over the covid period but thats not stopped them they are alway polite helpfull and I can honestly say although they are busy its has not stopped them from having a chat or given advice. They treat there custermers with excellent care keep up the good work .. fab staff also the phamsist is so helpfull never use anywhere else

Shocking service from this chemist. Stated blood pressure tablets were given "on loan" in January & wanted another prescription when mum neeed next tablets urgently. Doctor days never heard of such thing ! Chemist would still not give out tablets even though gave out previous different tablets which made my mum ill & doctor says should not have changed the tablets because there is no shortage of original prescribed tablets. Changing chemists & making formal complaint against this pharmacist. Absolutely shocking service.

Brilliant service. Always get my prescriptions sorted out very fast and efficiently without issues. There is always really friendly staff and they’re always happy to help.

Just wanted to say thanks so much, its been nearly impossible to locate liquid antibiotics, I'd been to so many pharmacies and in the end sat at home telephone calling around instead. The lady that answered the phone was most helpful, and reserved the antibiotics for me. 5* service all round.

Fantastic service, could not have been more helpful. Thank you.