East of England Co-op Pharmacy

Went in during the week.Needed some cough mixture.Was told by the assistant that I had the wrong type of cough,and they couldent sell me it.Was it precription I asked ? No,we just dont think its suitable.Went to Norwich Road pharmacy,friendly,got the chemist out,sold me some suitable medicine,went home,all better in two days.Unsmiling,unfriendly,and need customer training.Go somewhere else .

Appalling staff attitude, kept hold of my prescription for future doses and when I went back to reorder they then refused to make it up. It had 6 uses left on the prescription and only used 1 so far, and when I went back to reorder and they refused, also refused to give the paper prescription which cost £18 such a shame as they were at one point really friendly and helpful. Don't use this pharmacy anymore, it's not worth it.

Slow, incompetent, rude, the list goes on. Then compounded by the fact that the clientele and staff think it’s an opportunity for a chit chat about “Paul’s wife's affair” which adds to the already lengthy waiting time

My partner put her prescription in over a week ago and still hasn’t received the medication and due to that is having siezures the fact we can’t even rely on the only thing that helps her is upsetting not happy at all 😡

Shocking place,. Get some more staff or get organised. 40 minutes to pick up a prescription.

My family myself have used fircroft pharmacy for well over 15 years with no problem. We always find the staff to be polite friendly helpful too.
They have a good stock of both branded and own brand medicines. Looking back I take my hat off to them for the last couple years.

Disappointed to find a pharmacy in this area that doesn’t supply medicine blister/docit packs ☹️

Lovely hardworking staff who are always friendly & helpful