LloydsPharmacy

Great guys! Had a mind blowing experience in Lloyds in Sainbury’s Wednesfield Wolverhampton.

Called about 5 times. Wouldn't have called so frequently if it was not serious. They do not pick up the phone and my prescription has been sent here. I do not want to waste a 25 min journey if it is not ready.

Just ignored for 5 minutes by 2 staff putting stock away. Dont mind waiting even if not busy, just being acknowledged would have been useful and told there was a delay.

If you expect an efficient, timely service don't use Lloyds Pharmacy in Sainsbury's at Wednesfield. In 6 months, I have never yet been able to obtain my elderly mum’s (monthly) prescription on time and/or without difficulty. Every month they have a different ‘reason’ for the problem, blaming the GP surgery, the computers, the items not being on the system, problems obtaining items and, once, even having to wait for the pharmacist to park her car. Needless to say, i feel i have been patient and given them the benefit of the doubt but enough is enough. I shall go elsewhere in future. In order to post this review i have had to award one star - they do not deserve it.

never answer the phone, also used to send a text to say the prescription is ready, don't send one now, Its a nightmare having to drive there and back to see if your prescription is ready.

Usually refuse to answer phone and cut you off if they do manage to answer. Used to send text when medicine ready but don't do that now. So you travel there and take gamble as to whether your surgery has sent your prescription.

Spoke to Danesh. Hope I spelt your name correctly. He was exceptionally helpful. Reassuring about my health concerns and gave me loads of advice. Felt much calmer and positive after speaking to him. Thank you.

Called in at 9 am this morning. Woman behind counter told me she had too much to do to sort out my grandsons prescription for throat infection and to go to Boots. They're open. Not very professional in my opinion!!