Worst pharmacy! For the past year I have picked up a repeat prescription and every month they tell me they can't find me on their system. After waiting ages they then find it and I get my prescription and the next month the same happens. Usually having to wait a good fifteen minutes for them to find it. This month after waiting for over half an hour they told me they had never had a prescription for me even though I had collected from them every month. I have asked my doctor to change where I collect from as the confusion and waiting times in Asda are unacceptable.
Ant Peel281 days ago
I'm not happy and I will change my pharmacy to somewhere else next time. I was prescribed antibiotics and I was 3 doses short of the full course when I was supposed to take the full course. This has happened twice now that the measurements have been incorrect. Not very good at all. Not professional. This could be life threatening if it was more serious.
Tina lay281 days ago
Only 2 stars because they sometimes give u the I owe u on ur medication, lack of organisation when it comes to people picking up their medication. I feel they should pack it and store it as soon as they get it so it's ready for people to pick up.
Emily jephcott342 days ago
Called them up to get advice and the lady was extremely rude. She had some trouble understanding me so I called back. This time they end the call on me so I can’t get the advice I need that the 111 operator said I should get. I then called a third time and a different lady answered and they were just all extremely rude. I was explaining that I’m calling on behalf of my boyfriend as he is on the autistic spectrum and they reply with ‘so what did you need help with’ so rude!
K. Ellis342 days ago
Gave me wrong prescription milk for my baby. When tried to call no one answered, next day I went back to clarify why half of my baby's milk tubs is different then his orginal prescription- was told someone made mistake - wanted to put formal complaint only to be told its not possible!
Stuart Lake1 year ago
Left me waiting for 5 minutes like I was invisible. Didn't bag up my medication. Poor service all round.
Julja Viwnevska1 year ago
I visited that pharmacy on 11th of January evening with ear problem , gentleman was very kind to me and helpful, he gave me advice what it’s can be and what treatment I can try ! Gave me an ear drops what helped me ! Thanks a lot ! Before I was there as well with other issue and old lady who worked there were very kind and helped me too !
Jessica Hawker2 years ago
Twice I was issued the wrong medication, I went into the store to explain this was the second time and the medication was wrongly prescribed and effects blood pressure, they said they would record it but the lady was really rude and tutted at me for bringing it to their attention, her comments were 'not again' slightly concerning as it would have had to be signed off by two professionals before releasing
