Boots Pharmacy

They never answer the phone and their customer service is pretty terrible. There's maybe one or two people who are decent, the rest are more interested in personal conversations and ignoring customers. A simple "I'll be right with you" takes two seconds.

Really slow, talking among themselves. Keeping customers waiting while pretending to act busy in their personal conversations. No privacy either.

Slowest service on earth, very rarely answer your phone calls and the worst thing is when you have a prescription with several items, and they need to order part of it in, they delay the rest of your prescription needlessly leaving you waiting in pain.

Really brilliant service, thank you

Rang 8 times and still no answer

Massive queue every time you come in, no urgency, most employees don't seem to be doing anything.

God forbid you need to speak to someone on the phone at this pharmacy. Been trying to get through to a member of staff there for days. Feel sorry for the elderly that can't get about as easily and would need to contact the pharmacy via phone rather than going there themselves.

Update: been trying to call now for 5 whole days and still no answer. I have a question to ask which would literally take 10 seconds over the phone instead I will now need to take over an hour out of my day just to go there, and queue up to ask them in person.

I cannot understand how this is an acceptable way to treat patients.

Most of the time ok and usually in and out within 15 minutes. Busy and pleasant staff. But sometimes closed 20 mins earlier than advertised, which is really frustrating. Takes over a week to notify that your prescription is ready... some days can't get a telephone call answered.