Well Armley - Armley Moor HC
100 Holmesdale St, Cardiff CF11 7BW, United Kingdom
2.3
36 reviews
8 comments
FR89+93 Cardiff, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: Close
Sunday: Close
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: Close
Sunday: Close
Asked for 2 items sent there by my doctor, she [the counter staff] only gave me one item? I said there should be 2, she said, "well its not here "Have a good day"
So take what you want from that but the manner it was said I thought was sarcastic. didnt want the hassle so just left. [I know sarcasm when I hear it]
Every single time I use this pharmacy to collect my repeat prescription it takes two weeks to actually receive the prescription, then a third week to collect all the items they missed off.
Each time I phone to order it the phone rings out, so I end up going in, waiting to order my prescription, at which point I am told it will be in in two working days. I give them five.
Upon going to collect my prescription having given them lavish amounts of extra time, not once has it been in store. Usually either they or the GP have lost it. When it is eventually located/re-issued half the items are always missing (I only have four items on my repeat) and then I have to go through the whole rigmarole again to get the other half of my prescription.
Thankfully none of my medications are time critical, nor is it dangerous for me to miss doses, however I can only imagine the stress it causes for those on anti-epileptic medications, for example.
By the time I have everything I need it's usually been three to four trips to the pharmacy, culminating in well over an hour of waiting, across two to three weeks. By this point, it's time to order my prescription for next month...
Don't know what they do, don't keep records correctly, it's completely mismanaged.
Gave a prescription last time, was told come back after 90 minutes, came back after 105 minutes only to be told they don't have it. I'm shocked at how badly its managed