LloydsPharmacy

Good service nice staff

Very helpful & patientstaff, usually busy, but thats ok. Dont mind watching, tis the way of thworld lately. Very clean & tidy. Comfy chairs for the wait. Well stocked. & close to heathbridge. Find it very helpful

I have been having my prescription monthly for 2 years and today I finally gave up persevering and cancelled them collecting my script. Not once has there not been an issue with collecting. Today was the final straw. I went back for the tablets they owed me and they werent ready as promised. So after half hour in a queue I finally had them. While there 2 seperate people were told they didnt have their scripts and to go back to GP and get them. Only both came back with evidence it had been sent to them and after lots of time looking they found them. I have no idea what the system is that they use but it is clearly not sufficient enough to deal with the volume of people they are dealing with.

I went in Saturday morning to collect owing which I puy in 2 weeks ago. After some searching they said that they didn't have any in stock - penicillin. I asked him the script had not been mare up as surely they must have had penicillin in the last 2 weeks. It was a temp pharmacist and he didn't know but he gave me the script back so I could take to another chemist. I questioned this as i thought if they had already dispensed some of the script I couldn't do this but they said I could.
I took it elsewhere and they fulfilled it as they had plenty of penicillin. The downside for lloyds is they will not get payment for the 3 other items on script as 2nd pharmacist kept it for their records.
Seriously considering using different chemist.

Answer the phone and get staff this is ridiculous can't get my boys order been trying for days again !
Never have the right doses in stock of mine either save yourself the hassle and go elsewhere

Turned their phone off again been ringing for weeks now got to go out of my way to call in
going elsewhere now 🙃

Very helpful and understanding,
From now on, I will use lloyds for my prescriptions