Lakky Physiotherapy & Sports Injury Clinic
Richmond Cl, Fleet, GU52 7US, United Kingdom
4.8
14 reviews
8 comments
7595+JH Fleet, UK
Location reporting
Claim this location
Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 9–17
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 9–17
Sunday: Close
I’d like to give Nehal from Lakky physio a five start rating ,She is a amazing physiotherapist you feel comfortable and at ease , I had a sport injuries on my knees and I was in a lot of pain , after few sessions with acupuncture the pain is gone and I’m back to normal life without pain thank you Nehal for all your help ,highly recommended
I was pain free very quickly. Excellent friendly service and very efficient. Would highly recommend them.
LE: After some email exchanges I updated my review with 3* becasue the therapist is actually good people. I was offered a refund for the last session, but I rejected that and if it happens I will send the money back one way or another, as I told them twice, it's not about the money.
Instead of owning the issue and find solutions, they wasted energy to explain why is it my fault:
- it is my fault because I complained about the cost - not true, I actually wanted to pay more not less;
- it is my fault because I misunderstood the details of the appointment - not true, all 6 appointments were on hour slots (even though one was changed at some point via email, but still the initial appointment was 1 hour);
- it is my fault because I rejected the alternatives provided in the day - not true, the therapist showed me the calendar and apologised he can't help me as the day is full. He advised to contact the practice and ask for info;
I stand by my comments and this should stop here as it already feels like kindergarten.