Vita Health Group - Woodford Green
327 High Rd, Woodford, Woodford Green IG8 9HQ, United Kingdom
3.9
68 reviews
8 comments
J239+3H Woodford Green, United Kingdom
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Monday: 8–15
Tuesday: 11–20
Wedneasday: 11–20
Thursday: 8–15
Friday: 8–16
Saturday: Close
Sunday: Close
Tuesday: 11–20
Wedneasday: 11–20
Thursday: 8–15
Friday: 8–16
Saturday: Close
Sunday: Close
Not sure why there is no water fountain and you have to ask staff to fill your water bottle every time.
Staff are polite and helpful.
The member of staff that took my call shocked me, she answered and was laughing continuously throughout our conversation whilst speaking to her colleague and not even apologising for laughing and having a conversation whilst taking a call. Not professional in any way. But I decided to give the gym a chance and thought perhaps it's just one bad member of staff. So she told me to attend 10-15 minutes before my class to secure a space. So I arrived 15 minutes early, and was told they are full. I asked why I hadn't been asked to pay in advance to secure a space, was told they don't do that. Right. The teacher arrives and checks to see if there's any space in the class for me- no. So I travelled to the gym after a long day at work, bare in mind I don't live close to this gym, just to be turned away. I was never told when I rang that I would need to arrive an hour beforehand, nor that it would be such an issue to get into a class. I was not even offered the option of using the gym seeing as I came all the way for nothing. I would have felt more positively about this experience if they had apologised and offered a free gym visit as compensation. The gym itself looks outdated and worn, I will not be returning as my experiences so early on have been so negative. AVOID.
Used the Gym for a long time, loved the Body Pump classes and the main gym area.
Few machines can be replaced but again you are not paying through the roof to get into a 5 star facility. It is a good gym and a nice bunch of people.
Good timings and decently maintained.
Recommended.