Roberts Pianos - Oxford

We moved to Oxford last August for a one-year assignment. As we have two young children who play piano, one of the first things we did after settling in was to look for a shop with piano rental service. A friend who has lived in Headington for years recommended Roberts Pianos at St Clements Street. We were greeted by friendly staff the second we walked in. Marcus Roberts’ son Evan professionally guided us to try many different pianos in the showrooms and workshops. Throughout the process he and his co-workers were very helpful, courteous, patient, and knowledgeable. Evan later introduced us to Marcus, who showed our children around and encouraged them to try out different models. We eventually settled on a Welmar Fine English upright piano, which has an elegant look and beautiful sound. We rented it for 11 months. Marcus was very kind to offer that if we need to use the piano for additional weeks beyond the rental period, he is “absolutely fine”! The delivery team was polite and efficient. Our children have thoroughly enjoyed playing the piano over the past 11 months. Looking back, we are very happy with our decision of choosing Roberts Pianos. We would recommend them to anyone looking for a great piano and great service.

As a pianist and teacher I was looking in 2005 for a concert instrument to be housed in our local church, for recitals. Marcus Roberts very helpfully found a Yamaha C5 Grand and more recently, in 2014, when I needed to update my (smaller) teaching piano, I went back to Roberts Pianos and Marcus recommended a Kawai 4'11'' grand which, like the Yamaha, is proving to be a beautifully-toned and balanced instrument. I have been delighted with the helpfulness of all the staff, including the efficiency of the removal operation.

Blaine was really helpful from initial enquiry through to job completion. The piano he provided for us for our concert in Oxford was of an excellent standard. I would not hesitate to use Roberts Pianos again in the future.

I've had 2 pianos now (one an upgrade) from Marcus Roberts. Marcus is one of that dying breed of true gentlemen. He's extremely knowledgeable and really seems to care about getting the right result for his customers. In such a cut-throat market, this counts for a lot.

Technical expertise, passion for the piano and outstanding customer service - we have enjoyed these in equal excellent measure in our purchase of a “new” 1919 grand piano from Roberts Pianos. Marcus Roberts helped us to find a wonderful piano perfect for us now and that will last us generations; he guided us on the priorities for its restoration, whilst fitting within our budget; we are delighted with the result.
We have had the piano for a month now - delivery and aftercare have been faultless too.
Thank you for helping us find our piano.

I had been looking for a piano for some time when I found one of Markus' videos on the web. I was so much convinced by his professionalism that I went on their website to find one of the pianos he introduced in one of his videos and after one week I'm sitting here listening to my daughter playing the piano. They are such a nice, helpful and professional team that I can really recommend them to anyone who seriously wants to buy a quality piano. I thank them for this wonderful buying experience.

Purchased a Hidrau Geneva Stool Duet stool from Roberts Pianos instead of a cheaper stool from the store I was purchasing our piano from as the stool seemed to be of much better build quality at Roberts. The stool was a surprise Christmas present for my partner, she absolutely loved it. I had good customer service from David and Rodrigo

For me, to own an acoustic (real) piano is just a dream but piano maintenance is fascinating. Digital pianos are more affordable; every home should have one.