Pizza Go Go

I called today to a complete lack of customer service. I have used this store for 5years reasonably regularly. They are now under new management I was informed as an explanation as to why I couldn't order my usual order! I am disappointed and they have lost out on a loyal customer and I recommend the new management look at training staff in general with think like a customer and up sale at minimum. To note my request was a free choice pizza to be made with the toppings of the garlic pizza bread side... very simple to do and has never been a issue. Also the staff don't seem to mind loseing loyal customers.

They are jumping on 'More 4 Less' business
Their on line take away pizzas are dwindling in size & food content in a big way.
Their large thin & crispy is more like a year or so ago's small size, almost wafer-thin & oily soggy non-crispy or dry.
3 X Medium so called thin.crust pizzas near on £29.00 measured under 12 inches from top to bottom & as mentioned, we ordered thin crust but come on, be fair for.the prices being charged, our pizza thickness was less than our drink mats.& that is not an exaggeration.... 1/10 all aspects now cowboys, no quality whatsoever...

They delivered a burnt pizza and then I called and they answered aggressively. Their employees are very rude and their products are not of the required quality. It's very terrible. I'm not happy.

Ordered dinner from morning lane branch yesterday. The worst meal I've ever had from there. A total waste of £26.98 dry pizza, uncooked taste awful mozzarella sticks which I had to throw away. White looking chicken wings which I had to put in the oven to be cooked. The quality and standard of the whole meal was poor! I will tell my friends to go elsewhere when pizza is mentioned. I will never waste my money again. You should be ashamed of your selves.

motta
Owill never order from there again

Pizzas are delicious was amazing customer service is great only downfall was wings were under cooked and potato wedges were over cooked. Overall good food. Gogo pizza special and classical cheese and tomato. Would recommend this place. Thank you.

Pizza gogo has exceeded my expectations and disappointed me multiple times. I have been delaying this but it’s about time I sum up my experience, which is… delicious food but poor presentation (at times) like today. However, service is great but I can’t be asked to call up every time there’s a hick up.

The worst Pizza GoGo ever! I've been going to pizza Gogo for a long and time in many locations - great pizza, at affordable prices. But this place, horrible. I've been around 4 times in 2021 and the food was always mediocre and BAD customer service/attitude. The customer service is rubbish, the attitude of the guy working at the till is just awful (you'd honestly think he's speaking drunk), and the pizza was rubbish! It tastes horrible. I ordered 2x flaming torch and on both they 'forgot' the pepperoni! I called and complained not long after and he was not wanting to listen to but rather tried to brush the situation aside without a care saying "he'll take care of me".... I don't want baby sitting, I just want a regular person without attitude giving me good quality pizza. Do not recommend THIS pizza Gogo, you honestly need to go elsewhere.

I am a regular customer of your restaurant. I have ordered on 3rd of March 2021 around 8pm. The guy over the phone was very rude and misbehaved. Instead of listening to my requirement he tried to shut me up by saying that he knows his work better. Dont tell me how to make pizza I have more experience then you. That's not the first time he misbehaved it happened before also. I'm not going to order again. Kindly give him training how to talk to customers.