Basilico Islington
26 Penton St, London N1 9PS, United Kingdom
3.8
176 reviews
8 comments
GVJQ+XH London, United Kingdom
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Monday: 16–2
Tuesday: 16–2
Wedneasday: 16–2
Thursday: 11–2
Friday: 11–2
Saturday: 16–2
Sunday: 16–2
Tuesday: 16–2
Wedneasday: 16–2
Thursday: 11–2
Friday: 11–2
Saturday: 16–2
Sunday: 16–2
I called to make sure there was no pesto and waited for it to arrive.
When I got the pizza there was vegan feta on it. So, I called back to make sure I knew the cheese base (since I’m allergic to nuts) and he just told me not to worry about it. And then he hung up and I had to call back again and he refused to answer my direct question about if there were nuts in the food, at all. Not cross contamination risk. But just would not respond. The only thing he said was “you asked for vegan feta”.
They sent me a pizza after 15 mins of going back and forth and blaming me. So don’t order from here.
MINUS 5 stars
Completely unacceptable - will never order again.
Massively delayed delivery (over 90 mins past expected time) extremely rude person on the phone and to make it even worse, when the pizza's finally arrived some of them were inedible.
Waste of time, money & food.