Pizza Uno Durham

I've ordered here before without any problems until today. Food arrived promptly however the chicken parmo was off. The meat was bad half way through it and smelled like spoiled chicked. The few bites that seemed ok tasted like the fryer oil was past its use date also. Salad was also spoiled. Got a refund through JustEat. Avoid and go elsewhere.

Ordered a chicken tikka wrap at this establishment and was reassured it was just that. Received chicken dipped in hot sauce … when I questioned it was given nothing but abuse from staff and intimidation. Owner eventually came and gave a refund then kicked me out. Very undignified and uncalled for how I was treated and my friends on a rare get together.

The pizza I ordered, while edible, arrived 1hr 20 mins late, due to the driver getting lost. Imagine my shock to find a hair in the garlic sauce, and a bone shard on my cold pizza. I get the statement about "all care has been taken to remove bones", we all know that's just a cover up. Try harder, use a sat nav - every phone has one. Will not be ordering again, suggest the reader finds another place to spend their money.

Never been disappointed… always go above and beyond. The food is consistently of high quality in presentation and taste.

Alway use this pizza shop after a night out, it's open very late on Friday and Saturday nights, we always have no problem getting food when the pubs close at 2am, the food is reasonable priced, always hot and tasty. Pizza Uno is just up from the gala theatre over the main road they take card and cash in the shop which is handy because you can pay in just about everywhere in Durham on a night out and quite unusual for a pizza shop to take card unless online, definitely recommend this place especially after night out.

Sometimes lacks consistency but this is my
Go to pizza establishment late at night in Durham. Delivery is always prompt and the value is not bad.

Just had an order delivered of a chicken kebab and cheeseburger. The kebab came without the pitta bread so i rang up, they wanted to send pitta bread out on next delivery but i said i wanted my order re done as would be cold by the time the pitta got delivered. They said no!!! I could just have the bread! Disgusting service from yous would not recommend and would not be ordering from them again. Attitude towards customer disgusting!!!

Horrendous reaction to a call explaining incorrect order. We endured a hostile reaction to a viable complaint following receiving a completely incorrect order. We have used this company for a number of years but obviously standards have subsided beyond acceptable. We have stuck by this establishment throughout accusations of hygiene worries but the hair found in the kebab salad has put a nail in the coffin for us. I wouldnt reccomend this establishment to my worst enemy.