Pizza Express

Only gave 1 star because I had to and the pizza was decent.
Service was awful! Manager was rude. My friend ordered a £15 pasta and was served a small dog sized portion which was just 5 pieces of penne with a bit of tomato sauce. That was after we were served someone else’s food and after taking a bit, they wanted to give it to the correct table 😂
Told the waiter the pizza was nice and got a “good for you” in response. All I could do was laugh and walk away. Oh and was also told “I think it’s best you just leave” all because we asked for more pasta 😂😂
Also what restaurant doesn’t have AC when it’s 32 degrees outside and inside they’re cooking in front of you inside. Was literally like walking into an oven but the managers response “your moaning about things I can’t control”
Hun get yourself an AC!

Maybe just stick to the takeaway 😬 pizza was alright to be fair.

Visited here with my partner a few weeks ago service was friendly and efficient. I was happy with my food. We both ordered pizzas was very happy with the food quality. Good location but yet not too loud.

Would visit again. Plus side also you can use your Tesco Clubcard vouchers which we did.

Bottle of peroni are expensive about £7/7.50for a large bottle off
Memory.

Would recommend pizza express though

Staff (Especially Barbora) at this Pizza Express just seemed so happy and helpful.
Our two year-old had just had her Flu spray that morning so was not herself and quite fussy but did not put off staff one bit and they were very friendly which made our anniversary lunch extra special.

Overall very disappointed. The service to begin with was slow and poor throughout the night. Our waiter did get better but far from perfect. Also the amount of staff standing about doing nothing I would have thought could have assisted us and other waiting for long periods of time.

Our starter was stone cold in the middle and we waiting ages for it to be heated up and given back to us. You would have thought they would have changed it, and the time we waited for them to reheat mushrooms was crazy.

Main meal which were two pizzas were great no problems. Sadly getting the bill also took just as long.

Very disappointed with the services, not what I would have expected,

Even though the food was as you would expect, the thing that stood out most was the service/server that we had. He was absolutely perfect and was extremely intuitive to our needs. We were a table of 7, 3 kids under 8 and he handled everything as if a walk in the park. I'm not sure of his name but we left talking about him and not the food!

We had a lovely meal at pizza express this evening. Great atmosphere. Our waiter Hamit was very attentive. He is a real credit to the company.

Was not shown the same courtesy as other guests and wasn't shown to my table.
Location where we was seated was basically a corridor next to the office or back of house.
Not enough space for staff to serve food or drinks but we know how to speak clearly and pass the food/drinks to the person.
Staircase is a spiral staircase so had plenty of occasion where I came across staff coming down the stairs carrying stacked glasses and giving me very little room to get past maybe company need to invest in a dumb waiter lift save any possible accidents of staff/customers getting hurt.
Gents toilet looked like it needs some work see pictures sink tap not facing the right way.

You think you know what your going to get at a Pizza Express.... The food here is what you think it will be but don't expect much more than average service. Normally too busy and not enough staff to cope. Also the restaurant is tired and feels not particularly clean. Refit needed.