SW19 Italian Pizzeria & Trattoria
Unit 3, The Pavilions, Merton Abbey Mills, 2 Watermill Wy, London SW19 2RD, United Kingdom
4.4
17 reviews
8 comments
CR78+4R London, United Kingdom
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Monday: Close
Tuesday: Close
Wedneasday: Close
Thursday: 17–22
Friday: 17–22
Saturday: 12–22
Sunday: 12–19
Tuesday: Close
Wedneasday: Close
Thursday: 17–22
Friday: 17–22
Saturday: 12–22
Sunday: 12–19
The staff are so friendly and you feel part of the family. To me- this is the most Italian feel. You feel welcome. The food is divine. From start to finish. We will be back. Always!
Having visited this awful establishment yesterday for my daughters 5th Birthday party i am beyond appalled at attitude of the staff of this place. If I could leave a lower review I would.
The venue is dirty and had 8 leaks in the ceiling and a really bad odour but the attitude of the staff was the foulest of all.
Nowhere in the world have I ever encountered a more aggressive and less customer friendly approach. A woman known to me only as Nukky proceeded to publicly shout and was verbally abusive to me in front of our guest and my young daughter as she was dissatisfied with the amount of money we had spent there. despite repeated attempts to reason with this person - she would not stop shouting, to the point where i had to insist she leave us alone so we could pack up and leave.
We were never given a menu or approached by any waitering staff and had no idea they even served food there. It would appear its only a bar. It is without a doubt the worst establishment i have ever visited in more than 15 years in London.
Her approach was rude and obnoxious and completely inappropriate, which resulted in my daughter becoming very distressed and crying all the way home with her birth saying her birthday was ruined.
we will never go back and will ensure friends are warned as well.