Pizza Hut Delivery
10 High St, Wellingborough NN8 4JU, United Kingdom
3.5
77 reviews
8 comments
8833+43 Wellingborough, United Kingdom
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Monday: 12–22
Tuesday: 12–22
Wedneasday: 12–22
Thursday: 12–23
Friday: 11–23
Saturday: 11–23
Sunday: 11–22
Tuesday: 12–22
Wedneasday: 12–22
Thursday: 12–23
Friday: 11–23
Saturday: 11–23
Sunday: 11–22
Ordered two different pizzas, but instead they sent two the same. Accidents happen & all that called to inform them. Clearly explained the issue, & the staff member repeating back what I had said. But it was wrong, so clarified with the correct information nicely calmly. With that the Pizza Hut rep started shouting down the phone for no apparent reason, I’m glad I had witnesses to this. Even when informing him he was shouting down the phone he just continued to be aggressive whilst shouting down the phone about my order. If that wasn’t disgusting enough the limp wristed reply to my complaint from Pizza Hut online was a pure joke.
Aggressively shouting at a customer because you made a mistake, makes you nothing short of a abusive bully.
Staff members are a direct representation of the company. One that looks like it prides it self of aggressively dealing with any complaint even if they are wrong.
We will never, NEVER use Pizza Hut in any respect again
Ordered a 8pm, at 9.30pm I called them to check they had received the order, I was assured the driver was on his way. Pizza arrived at 10.30pm, 2 hrs and a half after I ordered it.
Pizza was cold, garlic bread was burnt and the ice cream was totally melted, in the process of trying to get a refund.
Be aware they make the complaints procedure long and tedious to try and stop you complaining.