Papa Johns Pizza
15A Epsom Rd, Guildford GU1 3JT, United Kingdom
3
132 reviews
8 comments
6CQM+3V Guildford, United Kingdom
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Monday: 11–23
Tuesday: 11–23
Wedneasday: 11–23
Thursday: 11–23
Friday: 11–23
Saturday: 11–23
Sunday: 11–23
Tuesday: 11–23
Wedneasday: 11–23
Thursday: 11–23
Friday: 11–23
Saturday: 11–23
Sunday: 11–23
Wrote this when I made the order nearly a month ago and still have not been refunded for the missing items as I was told I would be. Pretty disappointing.
The pizza sauce was missing tonight. When I called up I mentioned this had happened before and that's its frustrating. The responce from the person who answered the phone was. " why do you keep ordering from us then"
I was shocked. I then asked to speak to the manager and his response was. I am the manager.
They did send the extra dip around but I think I'll take his advice and not order from them anymore. I just can't believe how rude the guy was. I'm pretty sure the franchise would be pretty disappointed with how there brand is being represented.
So today the store called after reading the review. I'm thinking that's really good of them to call to apologise for the disgusting customer service from yesterday. Boy was I wrong. I've just been told that I'm no longer welcome to orfer from the store anymore.
They make a mistake. They are rude about it. Then ban me.
The impression that gives. If we make a mistake tough luck. If you complain about the mistake we make a write a review about it. We will never serve you again.
That folks sums them up. I urge anyone else that has had as bad as experience as I have to share it with everyone on here.