Papa Johns Pizza
201b High St, Blackwood NP12 1AA, United Kingdom
3.4
87 reviews
8 comments
MR74+X9 Blackwood, United Kingdom
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Monday: 16–22
Tuesday: 16–22
Wedneasday: 16–22
Thursday: 16–22
Friday: 12–23
Saturday: 12–23
Sunday: 12–23
Tuesday: 16–22
Wedneasday: 16–22
Thursday: 16–22
Friday: 12–23
Saturday: 12–23
Sunday: 12–23
The food came cold and some of it raw.
We phoned to complain about it, the girl on the phone (Poppy) had a very lacks attitude and couldn't resolve it just say "the best we can do is give you a refund" also that would take "5 days". We asked to speak to a manager but alas there wasn't one but there was a "shift supervisor" who basically said I don't like your tone to my partner who worked all day same as me but again it was completly civil. The young lady Chloe walked away from the phone say hold on a minute and went off and run us down saying well they will have to wait etc everything was clear through the phone.
We did ask for our food to be redelivered which would be over a hour but there is no chance we are waiting that long considering we waited long enough.
Either way we just ordered a dominoes and it came in half the time they said they could redeliver theirs.
I will be talking to a manager tomorrow and I have already emailed head office.
This infuriates me to the max when staff are incompetent rude and clearly have no managment there to control them.
I really hope they sort them selves out and I will not be ordering from them and also as a locksmith warn every one daily on my call outs.
I live literally up past the bus station. This takes less than 2 mins to drive from the store to my home. Some 25 minutes later and two calls to the store, the ice cream arrives to accompany my now cold desert. And not even an apology when you call the store!! Sorry Papa Johns…..the service in this store is diabolical and when you pay 15 pounds for ice cream and brownie, you expect better!!