WoodFiredShack
205 High St, Bangor LL57 1NY, United Kingdom
4.5
221 reviews
8 comments
6VGF+F6 Bangor, United Kingdom
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Monday: 17–22
Tuesday: 17–22
Wedneasday: 17–22
Thursday: 17–22
Friday: 17–22
Saturday: 12–22
Sunday: Close
Tuesday: 17–22
Wedneasday: 17–22
Thursday: 17–22
Friday: 17–22
Saturday: 12–22
Sunday: Close
Edit after owner reply: We must have missed the extra bases, thanks for the correction! It's great to know you are looking for new toppings too. We'd love to visit again next time we're in that part of Wales.
After a long while, I decided to remind myself to one of the waitresses and received a nod. Some other time have passed when I decided to give the restaurant a telephone call to remind myself again, that I'm prepared to make an order. The waitress who answered my called seemed to be very amused by my creative audacity and immediately relayed this to the voluptuous lady behind the bar who seemed to be calling the shots. This must have triggered some aversion towards me, probably thanks to my daring stunt and I never gotten to order the food, at which point I decided to leave the establishment.
Upon my departure, the curvy lady in black raised a bottle of red wine and was turning the cork screw in, giving me smirk of a smile, as if she was trying to tell me something? Now, if I received the message correctly, then I would probably recommend the same to this lady and even though she probably would be successful in her endeavour, I doubt she would be able to keep it judging by her arrogant and entitled behaviour.
All in all, ever since I entered the place and despite being as polite as possible, my IQ dropped significantly by the treatment of the staff, which in turn made me lose my appetite. If I was approached by the waitress in an apologetic manner that they are busy and my order would take a while, the review would surely be different. But one shouldn't give promises they cannot keep and then be all surprised by customers' frustration. If the day is busy, then the management should hire more staff, preferably less arrogant and entitled, to keep with such demand.
However, I really shouldn't have been surprised at all as the "Wood Fired Shack" name suggests and I should have expected some sort of anomaly. Although I'd rename it to "Wood Zero Shack" to reflect on my experience.
*Response to the Owner:
Since when an accurate description of one's appearance is in any way inappropriate? I don't know how else would I describe a person when there were few other waitresses wearing black? You wouldn't call a Sun the Moon now, would you?
Also, my suggestive remarks are my own observation and you shouldn't comment on it when you weren't there to witness it.
If you bothered to read my review fully, you would find that I did approach the waitress first and called the restaurant after I waited for an eternity. Perhaps, if the lady I spoke to at the bar did not bother explaining the telephone call to one of her colleagues, thus wasting time, and actually took my order, that would be an appropriate approach, don't you think?
It is irrelevant how many people reviewed your restaurant, are you suggesting that I should give you 5 stars just because others did? Making a review of the restaurant (not food, mind you) would therefore be pointless. As far as I am concerned, Google reviews is for the business as such, not just for food, thus I cannot see how is my review unfair since I accurately described my experience.
However, if the management, or the owner for that matter, is behaving as arrogantly and in an entitled manner, I'm now truly not surprised by the experience I have received.
We came back today and I can also add that the cocktails are delicious and our waitress, Philippa (sorry I don't know how to spell the name) was an angel, so polite and sweet. Loved our time there!