The Pizza Box
53A Cambridge Rd, Kingston upon Thames KT1 3NS, United Kingdom
3.5
81 reviews
8 comments
CP57+9X Kingston upon Thames, United Kingdom
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Monday: 12–23
Tuesday: 12–23
Wedneasday: 12–23
Thursday: 12–23
Friday: 12–23
Saturday: 12–23
Sunday: 12–23
Tuesday: 12–23
Wedneasday: 12–23
Thursday: 12–23
Friday: 12–23
Saturday: 12–23
Sunday: 12–23
Just had another pizza from here last night 17/09/22 and I noticed that toppings seem to be a lot less. I asked but they denied it. Strangely enough.
Ate nothing all day except half pizza. A few hours later had bad diarrhoea again. This has happened before from here a few times over the years. I took immodium and still not good this morning. This place is crossed off my list now after going here for years. Just gone too downhill.
Just noticed other reviews. Most saying bad things. For goodness sake WAKE UP !!
Do something about your business before it's too late !!
Then we get a call "sorry its only thin crust for this deal" yes we know that's why we paid extra on top for the stuffed crust as shown on our order? Which is on their website so why offer the option if it isn't allowed?
Nope! They weren't having any of it... They tried to charge us an extra £11 in top from what the website told us it was. (They offer 10% off online orders) came to £33
£7.99 for 1 pizza
£21 for 3 pizza
2 x £2.50 stuffed crust (£5)
1 x £3 stuffed crust
Total of £36.99
10% off so £36.99 - £3.70 = £33.29
They told us over the phone if we wanted the extra crust (which we already paid £8 extra for as above) it would cost us £44... so they wanted to charge ANOTHER extra £8 and not give us the 10% off!?
I actually went to the shop to show them this, their response wasn't apologetic at all just got a "ok we will change the website"
I ordered from a different company one of the main pizza ones and got it cheaper in the end. Its a shame I live 5 min walk from this shop but clearly my business isn't good enough for them. Its principle I'm not paying £16 extra for stuffed crust on 3 pizzas lol.
Won't be using them as I doubt they will change the website anyway. Just be very wary of them trying to charge extra for things you've already paid for!