Santos

Pizza quality is not the same
I don’t usually leave reviews but this time I had to. Went in to the shop yesterday to order a pizza, garlic bread and wedges. Whilst I was there the owners where having their food photographed.
One of the items where the wedges. I saw the man take the food items to the back and he brought potatoes wedges back with him. He put them back in the oil to be refried. I asked the man if they were fresh and if they were being refried. The man’s really was no, we grill the wedges and then fry them as they are frozen. When I got home the wedges were burnt and hard, far from fresh. It was the same wedges used during the photoshoot.
Really annoyingly, as a paying customer I should get fresh food.

I ordered spicy grilled wings. Was very good, but they should make it lot more spicy as it wasn't that spicy. Good that they are open until 4am!

Had order for dinner. When the food came it was so disgusting and smell bad had order 2 platters. When we call them the staff was so rude and didn’t accept !!!!!! Make sure don’t order from here they are big scam and in professional.I will report them to Hounslow council and I’ll degenerate make sure that they check their food standards

The food we ordered after a long hectic day when it came,, everyone in my family was starving but when we took a bite i felt literally like puking.. chicken was disgusting , smelled so badly and wen we called them to send something alternative or refund they literally denied!!! Absolutely rude staff!!!with disgusting food.. total waste of money. Guys don’t spend ur single penny on these lot. Such a big scam!!

Better than most of the local pizzeria in my area. Good value for money.

Made an order tonight 5/1/2023 on just eat. I waited 2 hours for my food. When looking for an update on where it was they kept disconnecting the phone lines so you don't get through with a resolution.

The driver turns up and couldn't give a care in the world and lied to say that they only had 1 driver and the car broke down.

Such as sad ending to what once was a phenomenal place to eat.

They changed the ownership from someone called Hamid who was a legend there and made great food and had great customer service.

Never gonna come back here again and I've demanded a refund foe this immediately.

Cheesy Chips - Cold, soggy - £3.50 seriously?

Burger - Not warm enough but was surprisingly OK. Nice flavour.

Wings - Joke. Lack any flavour and so small. They used to be alot better.

Desi pizza - Lacks any quality like before really sad to taste the difference

See images

Disgusting

I

2nd time we have ordered from Santos. They rang me once I made order, how would I like my pizza :) 5/5
Nachos cheesy - crispy 5/5
Fries - crispy 5/5
Taste of Lahore pizza - chicken was tasty 5/5
Pind Express pizza - red Doner was good 5/5
Delivery time 5/5

Best place for good food after a night of enjoyment. Plus they are open til 3am which makes a great service for a late night munch