Ci Ci Cabana

Great take away in Worcestershire

Meals arrive on time and piping hot.

Food is prepared with love. Order direct avoid the charges that just eat charge.

Not much gullton free items

I have ordered from here multiple times over the last couple of months and all of the orders bar the last one have been perfect, good delivery time and the food has been great.

Unfortunately I placed an order on Sunday for delivery and they got the order wrong three times in a row. Each time the order was delivered it was completely wrong. Twice I returned it and explained on the phone the issue with the order and after the third time I asked to cancel it and receive a refund as it was turning out to be more hassle than it was worth.

I was told that I would receive the refund in "24 hours". Since then I has spoken to them 3 more times to be told that it would be a further "24 hours". Today, after STILL not receiving the refund I contacted them to be told that I "Need to call the bank, it is not the shops problem". They proceeded to end the call and block my number.

At this point I don't even want the money back, they obviously need it more than I do. The staff are unbelievably rude and clearly have no idea how to issue a simple refund for a mistake they made not once, not twice but three times in a row. To block a customers number rather than issue a refund, despite numerous attempts to resolve it is horribly unprofessional.

Avoid at all costs.

Food and delivery times were great however delivery driver who was employed by the store was asking lots of questions about the value of items inside my home might just be coincidence but it made me feel very uneasy and I would not order from them again for this reason

Had a delivery to which the 2 garlic pizza breads where over done and tasteless they told us they'd send another 2 but never did next morning refused

Had a great pizza from here before, but tonight the kebab was woeful. About 4 piece of meat that was hardly cooked. Called them, but it was tough luck.

Ordered food online. Was not happy with the size of the pizza and lack of salt & vinegar with the chips. Been told that large izza is 12 inches and if I want to salt and vinegar with my chips I need to request. Brilliant customer service for soneone spending a nigh in hotel.

Picture - large pixza:)

First and last time will be going here. Ordered a pizza which when bitten into noticed the dough hadn't cooked fully so took back and was told that is normal, is the same everywhere. Agreed to give a refund but then got into a discussion and was told how it is impossible to cook properly because of the cheese on top and all of a sudden wasn't forthcoming about the refund. Obviously more concerned about £8 than their reputation for making poor food. The money is relevant it's the principal. Would advise staying well clear and go elsewhere. Disgusting pizza and disgusting customer service.

Horrible bland food. Chicken wings were boiled and lightky charred wich werent plucked clean properly. The chips were over fried and tasted of burnt oil. The El Passo burger was bland.

Ohhh and i never got my can of coke!!

Will never order from here again! Wasted £16 for absolutly nothing! Still hungry!