American Gourmet Burger

Terrible service. First time and last time ordering. Driver was very late had to ring them to find out to be told very busy tonight. Poor excuse food was cold. Decided to go elsewhere. Will not use this ever again. Such a shame!! They should refund me! One star is too much for their mistake!
So phoned for a third time to cancel order they did!

Food is nice (I get the sweet potato fries and halloumi burger). I did, however find a strip of plastic in the chips (like IN a chip), but thought I'd give them another go. I'd ordered over 1hr 30mins ago, the delivery timer on the site ran out, and when I rung to check was all okay, the guy who answered was super abrupt, asked nothing about my order, but told me the driver was 5 minutes away. Order didn't arrive for another 15 mins. Delivery driver was super smiley (so that was nice) but bannofee pie was still frozen in the middle 😂

One star is generous. Waited two hours for our food to be delivered despite ordering well in advance. Called on several occasions to be told rudely that 'it's on it's way and we just need to wait as they are busy'. After the third call they just stopped answering.
Avoid at all costs!

I only gave 4 stars. The burger was great, really enjoyed that bit, but cheesy chips were cold and was like a solid brick, and the cheese was totally tasteless due to the cheap cheese they use. I will order again but will not be ordering chips again as they were cold and gross and were unedible. Had to give them to the dog, he turned his nose up at it also. Other than that it was OK.

Just ordered,
Burger bun was wet and soggy! Paid 7.99 for meat and chips! Meat smelt so bad with about 10 chips inside! Ordered a milkshake and got off milk!!!! Never again will I order from this place!

I order from this place often and I’m never disappointed. The food is so tasty and they have healthy options too. I just tried their new American hanky panky pie and it’s sooo good! The service from this place is super efficient. On the rare case where something is forgotten from my order the employees always make an effort to deliver it. I really appreciate it!

Food was nice, could have done with some south western sauce. food delivered bang on time, food was still hot when it got here, they are cheaper using their own website than using the justeat app, despite being the same menu. Looking forward to trying more on their menu in the future. Total cost = £33

Over an hour for delivery. Pizza was stonecold, chips cold and cardboard like, burger was cold. Not worth the wait or money. There are many better options available. Highly avoidable