FoodStop
Coppice Side, Swadlincote DE11 9AE, United Kingdom
3.9
116 reviews
8 comments
QC9W+G7 Swadlincote, United Kingdom
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Monday: 15–21
Tuesday: 15–21
Wedneasday: 15–21
Thursday: 15–21
Friday: 15–22
Saturday: 15–22
Sunday: 15–21
Tuesday: 15–21
Wedneasday: 15–21
Thursday: 15–21
Friday: 15–22
Saturday: 15–22
Sunday: 15–21
I received a call from Foodstop querying my order and explained that as it was for an order below the required amount it would be charged at a much higher amount, and did I still want to continue with the order,or cancel, and they would refund the amount charged.
I checked my bank account and I had been charged by an excessive amount for the single item,so I requested to cancel and receive a refund.
I received the original order along with the refund in cash.
This was my error totally,and I cannot believe that a company contacted me to question the order,let alone offer a refund for my error.
It was so refreshing to receive such a first class customer service.
Well done Foodstop and thank you again.