Platinum Emergency Services Ltd

James was friendly, knowledgeable and professional. He truly went out of his way to provide 10/10 service! Would highly recommend!

Had an issue with bath and shower, James came round and sorted everything and then came back and fitted the new tap. Great service and a very nice guy, thanks!

Speedy call out for an emergency and great service from James. Friendly, knowledgeable and talked us through what he was doing throughout. Would 100% use again and absolutely recommend.

James came over to service my boiler. He was thorough and extremely helpful, offering lots of reassurance and advice around some of my concerns. He was incredibly professional and a real pleasure to deal with. I'll definitely be using their services again.

My boiler was broken, James (engineer) visited the day after I called. I can't stress enough how amazing this company is in comparison to other companies (and I had a lot of them through the years). Instead of a time slot I was given an exact time and, surprisingly enough, the engineer actually turned up at that time. Once here he accessed the boiler, gave me a quote and timeframe for getting parts then installed them in another day which we booked and the boiler is fixed. This was all done for half the price I got quoted by another company which on top of the overly expensive quote also wouldn't turn up no matter what I did. It is really reassuring and amazing to now have found a reliable company and engineer I'd like to keep working with for a lifetime. Thank you so much James and Platinum Emergency Services Ltd !!!!

James is very friendly, polite and professional. The thing i like most about the service he provides is he is extremely rigorous and explains everything he's doing very clearly.

James was absolutely brilliant. I had a shower leak and he managed to cap the pipe and stop the leak for me. He was very kind, efficient and explained the issue clearly. He went above and beyond what was required of him. Thanks James!

James came to fix a leak from the boiler.
He was very polite, friendly, professionally, and knowledgeable.
Explained everything clearly and did a great job.
I would definitely recommend him!