Fratton Post Office

I needed to return several items using qr codes on my phone. I couldn't make my phone show one of the codes and GINA , the clerk who served me, could not have been nicer. IIwas feeling so embarrassed but She was so kind and patient. Fabulous service, thank you.

Small Post office within the Bridge centre that offers the usual letter & parcel postage services, plus passport applications/renewals, various forms that you require such as account applications as well as checking forms over by the staff before being sent off to the relevant departments, which is what I needed so that I could close my mum's card account down after she sadly passed away, there is lovely staff in this branch to help you plus with the added bonus of being open on a Sunday!

Friendly staff!
Good location near Asda, can go shopping as well!

Good location. Staff are hit and miss can be nice. But sometimes don’t seem to want to work and can be rude.

Bit of a queue but very efficient. They disinfect surfaces near the waiting area. Check opening times as days vary.

Small but always busy. Could do with more staff.

Six counters but only two members of staff, who took ages doing everything

Staff are nice enough but when sending a parcel for tracked delivery they insisted that the only option available was special delivery. They professed to have never heard of tracked 24 or 48 delivery. Special delivery being much more expensive. This is obviously post office policy to try and sell the dearest method possible as it's happened elsewhere so be aware of this

Edit; Staff seem to have become quite rude lately. The robust woman that served me today was downright rude. Try working for the NHS through a pandemic!