Hills Road Post Office

Now a Tesco's store and the post office, as you go in the door is at the extreme left corner to one side of the tills.

Service is friendly and prompt even with a busy lunch time queue.

Much easier than a trek into the central post office on St Andrew's Street.

Dom

Perhaps people are grumpy if you expect them to be like that! I had excellent service from the woman behind the counter - who was incredibly patient and helpful as I repacked five boxes destined for Australia! She made me feel much calmer as I realised what needed to be done, and she kept telling me not to worry and that there was no rush. She provided scissors, a pen and lots of moral support. I was really grateful for all of the above!

Wish I could give zero stars. Tried to post a letter for a job (which has a strict deadline) so I had it tracked and signed for. Tracked the letter and it turns out that the letter hasn't left the post office! I posted this last week! Will not be using this post office again and will use the main post office in the city centre.

Should give zero star. Asking for track24, but only give a special delivery 1pm. The letter's weigh is only 18g, but they charged 500g weigh price and didn't give refund.

I dont understand the negative reviews , I had a parcel to send ( also in answer to the gentleman who wanted tracked24, you cant buy tracked24 or 48 from the post office only online it tells you this on royal mail website) I needed to send special delivery and it would have cost £26 , she told me if I could cut the weight a little which she gave me scissors and tape to cut down box and repack saving me £15 , over and abovehelpful ,couldnt have had better service

Have no issues at all with the female staff member, but have had consistently subpar service from the male staff member - who is consistently unfriendly and grumpy; to the point where I have started to avoid this post office although closest to my home

I went in to get certified copies of passports, and received poor quality results. It's a simple job in principle, two stamps and a signature for £13: but the stamps and dates are barely legible, the staff were unfriendly, and now I need to create new copies and get them certified somewhere else.
Avoid.

Agreed with other comments on grumpy staff. I expect it was because it was Christmas/over worked and only member if staff available but I came away regretting asking for a stamp.