Fulham Road Post office

Believe me this is the worst place you could be in London! They don't provide proper postage and are super rude! One of the staff member was extremely rude and almost shouting not to give a sticker to write an address on top of the box! I came to this place before too , when none of this was an issue! Although they weren't the best or practical then either, I thought I could give a second chance which was the worst ever experience! Even the two memebr of staff argued because of how I was treated! I will file an official complaint against this so called post office! I wouldn't recommend anyone even to go past in front of it! (Even if this is the only place that is open in entire London)

Royal Mail needs to seriously reconsider the staff they employ to run this post office. Their attitude to customers is appalling. They are rude, unhelpful and discourteous. I would rather deliver my post myself than ever use their 'service' again.

Service is ok but it never seems to be open. Opening times and days changing constantly. If you need to receive something fast, send it to another post office :/

This is real - a post office open 7 days a week!! It is really appreciated that we could use the service this Sunday. Thanks! ☺️

Very unprofessional workers. So I had to return the new iPhone 12pro within 21 days of buying it as I wasn't happy with product, I was sent a package to pack the phone and to pay for next day delivery. I did the same as instructed and went to this post office handed and paid for the next day delivery, next day after work I come home and find out that the package is delivered to me to which I understand is the mistake of the royal mail drivers and not the post office workers but when I went there to ask them why all that happened and what happens to the money I paid the guy told me that it's my fault for packing it in that bag (again the package was sent by the iPhone warehouse with instructions which I followed) he took the package from me and said he will again give it to royal mail but can't assure me that this time again there will be no mistake. I told him to make sure it goes and I will come next day to speak about the money to the owner, unfortunately from next day I had to self-isolate myself for a week due to Covid exposure but during this times I called the iPhone warehouse, royal mail and my network provider about the returns and none of them had any idea about where the package is by than 10days were passed. Finally I thought I will go to post office and ask if they have any idea, to which owner said it wasn't given to the royal mail because I didn't turn up the next day and they were worried about the package being expensive or getting lost or blah, blah.....
So for 10days they kept the package with them without notifying the owner, even though my address and phone number was there in package and not only that the owner tried blaming me for everything. And because of his and his workers unprofessionalism till now I haven't got my refunds and I have been already informed that I will not get the complete refund because of the delay in returns, which again is not my fault. I did the way I was instructed and the iPhone warehouse said it never happened before as the same process is been followed everytime, same from the royal mail- they said the first time was there mistake which would have been corrected if post office acted professionally the next day. So above all I lost my money because the people working in post office don't know how to do their job. They don't even know how to talk forget about apologizing.
I hope this review reaches them and they understand how their laziness affects other people and they start doing their job right.
The incident happened on 1st of December to 12th of December.
I stopped going there since than.

Very rude customer service. They refused to post my parcel one by one which I needed because of tracking number. They repeat to me few times "I'm not going to do that. Go to post office." Like they are not post office? 🙄 I went to big post office and got explanation that even small shops who are post office have to do on a way that customer asks. No any respect for customer in front of other customers. In the end when I came back they did only one parcel separate as the others gone abroad. Again they refused to do my parcels separate so it was on their way. So rude, so unrespected,so same. Zero point for customer service. Disappointed.

I don't understand all the bad reviews. These guys are hard working, always busy and still provide service with a smile. They're also knowledgeable and provide helpful advice when needed re which postage option to choose. Much prefer this post office location to others nearby so I've used it many times and the service is always good.

EVERY time I have to post a parcel I google what the cost should be as they always charge more and I then have to show them. Well today's price should have been just under £5 she tried to charge me £12 and didn't even tell me the price until I asked after she stuck the label on. I told her to take it off and I showed her the quote on the Post Office website and she ignored it and handed back my parcel !