Western Road Post Office

I don’t want to give them even this one star because they don’t know how to respect to the customers. The lady was working there then she have to know that how to handle there customers. I have the wrost experience ever in this post office. If any person don’t know about anything they have to help them not making bad excuses.

Very helpful staff. Local people who actually help the local community. Well done to the lady behind the po counter. After King Street Post Office refused my ebay generated label. I came here and they were great. Big up to Mr Singh and his workers, what a welcome relief.

Thank you. Amazing efficient and informative service. Its a blessing to have most of the postal services specifically in old southall. Plus half hour free parking. Excellent customer service with smile.

Amazing Staff that are always courteous and friendly! I have been going every day for over a year. The Lady that works the desk is so supportive of my business and encourages me when I have a good day with lots of parcels.

UNLIKE the King Street Post Office who refused to take my parcels because they didn't want too!!!

The lady who works the desk here is very accommodating with scanning and packing my orders and ensures everything has been done correctly.
Thank you so much for being so helpful and it's always a pleasure using this post office!

She’s very nice and caring, very patient with everyone there. She is efficient in the way she works and always does her work properly. Couldn’t ask for a better local post office.

The lady in the post office doesn't have any manners how to deal with the customers. She is not supposed to be working on that position. I don't know weather she own that place but she needs some training how to deal with the customers. She is being rude for silly things. When I had asked her about the deliveries she just changed her behaviour into rude and raised her voice which means she was shouting on me. I really had a bad experienced in this situation. She just spoiled my whole day. One of the worst customer service I ever came across from that lady. She doesn't deserve to be on that chair. Thank you

Would not recommend this post office at all, came to collect my Amazon packages and the owner tried to scan my bar code but then proceeded to blame me as it was not working. He then began shouting at me in front of other customers and threatened to send my parcels back. I calmly said stop raising your voice and to being rude but he did not listen. Highly unprofessional and treats customers with disrespect.

The RUDEST staff in the world. The middle aged woman at the post office area is sooooooooo rude! She will speak to people like they are children and has absolutely no manners and no customer service whatsoever. The place deserves to be closed by their lack of rudeness and disrespect towards their customers! She will degrade you in front of other customers and make you feel small. She needs a lot of training on customer service and generally learn how to speak to people like a human being and not an animal!