Silver Street(101) Post Office

I just want to say about my experience in this place one of the most horrible experiences, because they should have a good customer service instead of that.
I just went there and by mistake asked to pickup an order and the “Sir” started screaming me and treating me badly, I told him that I was speaking to him in a good way, with respect and he wasn’t and he was more rude, and this is not the first time he treat like this the customers.

So if he doesn’t like his job or he doesn’t know how treat with customers is better to think about change his profession or do something different.

Because the most important in this kind of business is the costumers and more when they have good manners.

Or maybe the place need another person with more sensitivity.

The customer service at this post office is non existent. The older guy working behind the post office is unfriendly, quite rude abrupt and inconsiderate. It’s clear he doesn’t like his job. He should not be working in this customer oriented service as he doesn’t give any service.
He makes one feel that we are bothering him by coming to post our mail.
Also he doesn’t respect the opening times that are displayed.
He decides to close the counter and turn off the lights even though there are people queuing up to post their mail or use the post office services. When confronted he just shouts come back tomorrow. This is not right and this guy should be investigated.
So disappointed I will not go back there again and I am also speaking for my neighbors whom all have experienced similar incidents of very bad service. I urge you to leave your job if you are not happy there and clearly you don’t respect your customers

Not quite sure why it is so difficult to have a decent staffing level when visiting. One person for a Q of about 25 is ridiculous. Not that anyone cares enough that the post office here is a silly idea.

Not a review for the post office, but the small bakery section. This cake is amazing! If you're visiting, you will not regret picking this up 😍

Rude staff. I called to ask about a service and they said sorry call your local post office! I WAS CALLING MY LOCAL POST OFFICE! They hung up on me!

Not bad so far. Parcel returns went smoothly for me.

- 5 stars (as in minus 5 stars.) I had the misfortune of going to Silver Street post office recently to post some parcels. The man told me that I could not post them unless I paid extra for a signature per parcel even though I had already paid postage for the parcels online to be more efficient.
Apparently being efficient is a bad idea for this post office.
I thought post offices were places to easily send parcels from.
Apparently that is wrong. I later found out that he was completely wrong, after I got home when checking with Royal Mail. So I didn't need to pay him extra money.
It looks like other reviews are also negative. That is not surprising. I recommend going elsewhere. Westerham Avenue post office is excellent.

Been coming here for years but after today I have really had enough. customer service has always been appalling but as it's only down the road it's the most convenient post office to use and I try to look past their attitude. Women was incredibly rude and miserable. Won't be coming back shame as I sent all my business mail from here, business they will no longer be receiving.

Oh and to the miserable lady that served me, your wrong! you do get things some things in life for free! kindness being one of them!!! I would highly recommend looking into building a positive mindset as no one deserves to be treated how you treated me today.