Royal Mail Group Ltd
38-39 Abbey St, Nuneaton CV11 4AA, United Kingdom
3
13 reviews
8 comments
GGFJ+HQ Nuneaton, United Kingdom
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Monday: 9–13
Tuesday: 9–13
Wedneasday: 9–13
Thursday: 9–13
Friday: 9–13
Saturday: 9–13
Sunday: Close
Tuesday: 9–13
Wedneasday: 9–13
Thursday: 9–13
Friday: 9–13
Saturday: 9–13
Sunday: Close
I have been having trouble with my British gas prepayment meter since they changed to pay point only and had to change my top up key with credit on.
British gas gave me a code to transfer the credit on to a new key and instructions for the post office employee to transfer the credit. So I went to Abbeygate Nuneaton post office to do as they instructed, I explained the situation to a girl named Megan who said she wouldn't follow what I had been told by British gas and refused to do it. I then said I would ring British gas in front of her so they could confirm how to do it, I then moved aside so she could serve other customers while I was on hold and she looked at the customers waiting behind me and said "it's like talking to a brick wall". I then asked to speak to her manager and she said that they weren't in.
Will be advising people to not use Royal Mail from now on and am getting my meter changed next month.
Thank you Dollan you're an asset to the post office! Exceptional service!
Utterly useless, don't care about the public.