Merry Hill Post Office

Ridiculous wait for post office I had to give up and go elsewhere

I was served by a very nice lady who helped me with postcodes and best delivery method

Staff are not friendly..man and his wife Should not work together. Bad vibes. Bring my spirit down.

Very rude couple that run this post office

My first visit to this post office and will never use again. Despite posting hundreds of parcels a month at another post office close by with very few issues, I was rudely told by the man at the counter (when he could be bothered to look up from his phone) to post my own parcels in the post box outside. I didn’t have a problem with this but asked him about proof of postage to which he replied “we don’t issue it, it’s not worth our while, we don’t get paid to do it so why should we” ??? Just read other reviews on here and can see there is a pattern of this behaviour. Probably time to move on!

Always a chore and never a pleasure. Slid parcel under to the thru a hole smaller than the letter tool hole and didn't even try and pull it thru 😂 chagred me more like its their money.
Counter productive in general.

very grumpy, rude and refuse to accept large parcels complaining about they don't have space. I wouldn't recommend you use them.

First experience of using this post office, and will definitely be the last. Horrendous customer service! Would have given 0 stars if possible. Wouldn’t allow me to use my stamps as pre payment for my parcels as they don’t make any money off it. Superb agents for Royal Mail this place is
Complaint will be going in to Head Office. If it improves the attitude of the stumpy lady in there then it’s will be a successful email