Drayton Road Stores LTD

Brilliant service

The shop is a run of the mill premier. It could really do with a refit to bring it back to life. You get the feeling like the shop not doing to well it horrible to see 🥺 but the staff give you warm feeling and they want help you and well to find anything you cant find.

Went in on 19/08/2020 at 12 noonish and the young lady Kayla I think her name was? With purple hair sorry violet hair was very helpful. Very good customer service and very polite. Would definitely shop again because of her experience with customer service. Keep up the good work and thank you xxx

Lovely little shop , nice staff.

I will be making a complaint to the post office in addition to this review as I have received the most unhelpful service just now, made worse by the fact I was lied to has compelled me to leave this review.

I came in today with v62 form for a missing V5 in order to tax a car, change keeper and the man behind the counter, an Asian gentleman, told me this post office can't do it. When I asked why he said every post office is different and you can't do it here.

I asked him to try having done this numerous times at other post offices without issue.

He then said he couldn't do the tax and the £25 charge on the same cheque which is a lie as I have just done this at the Aylsham road post office in seconds after leaving this one frustrated.

Eventually after questioning him I got it out of him that he didn't know how to, but rather than admit it the first time he insisted that every post office is different and he couldn't do it at his. I asked to speak to his manager or someone else who might be able to do it and he kept mumbling that they was no one else around and he would not call the manager.

If staff aren't trained properly to do the job you shouldn't put them at the post office counter.

Post office here is garbage. Expect long waits at service counter, there is only 1. Use Mile Cross Post Office instead, its an actual post office with 3 counters!

Staff always friendly and helpful.