Sunbury Library
41-43, The Parade, 41-43 Staines Rd W, Sunbury-on-Thames TW16 7AB, United Kingdom
4.3
23 reviews
8 comments
CH9H+VH Sunbury-on-Thames, United Kingdom
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Monday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
We visited the kids room and were the only people in there - apart from two members of staff who chose to sit and chat about the other staff members, their own ailments and generally how unhappy they were. They had an empty office next to them that would have provided much more privacy but chose to stay in the kids room. After having to listen to 15 minutes of this, one of the members of staff then went down stairs and was extremely rude to the staff at the front desk. Overall it changed what should have been a nice relaxed visit into an awkward and really uncomfortable experience.
Overall, we won't be coming back. When your non fiction sections have maybe 15 books per subject, it's not worth it, regardless of the issues that you seem to have with your staff. One star is generous.
If you intend to get your head down to study, this is not the right place for you. I went there today to escape the noise at home, but I had to leave.
I could have understood if it was kids that had come to the library and made noise, but the actual staff disregarding basic library ethics just annoyed me.
I also intend to send them a letter to be mindful about the impact of their animated conversations.
and will be limited to its number books, however saying that the amount of stock available is great. I have never found the staff rude offhand or rude towards each other ,they are helpful and friendly. We are very lucky to have a library easy reach for the nearest library is Staines and who wants to have to keep going there, although that’s the place to go if you need a large collection of study books. So long may we have this library on our doorstep. Although the children’s library is small it’s very well stocked and for any young children worth a visit.
The library also includes a computer bank with Internet facilities.
Also in a separate area with in the library is a children's library and play area.
Useful to know there is also a "Citizens Advice" office within, but I am not sure of its operational times or if its "by appointment". There is some street parking available with two disabled parking bays right outside the building.