Keenans Estate Agents - Burnley Branch

My partner and I were shown a Bungalow today by a lovely gentlemen, Mathew Thompson. A very well presented, knowledgeable and pleasant person who has given us the best experience we have had when it comes to viewing houses. He did not rush us, took his time and was able to talk about the area, the house, the facilities, the tenancy competently, represented his Estate Agents to a high standard! He had a warm demeanour about him that just helped us make our decision easier.
Thank you Mathew.

I am so grateful to Lewis Usher and the rest of the team at Keenans for the recent sale of my property. From start to end they were nothing but professional and reassuring. They secured a number of viewings very quickly before I received an offer from the first viewer for the full asking price. Excellent service.

I have been renting from Keenan’s for over a year now and they are very welcoming and professional to deal with. They pay attention to detail and are quick to get any problems or issues sorted if they do arise. Alex from the maintenance team at the Burnley branch has been brilliant. Always goes above and beyond to get issues resolved - even the tricky ones. Thank you for always helping us and for chasing the landlord when things needed fixing urgently.

Will probably look to buy from Keenan’s in a couple of years when the time comes to buy a house rather than just renting as everything is done by the book. Can understand why most houses you see up for sale are with Keenan’s!

Brilliant estate agents. Very professional, communicative, responsive and friendly. Jack, Gemma and the team have gone above and beyond to support us in our house purchase. Couldn't be happier!

Just collected my keys from Keenans Burnley. Thank you so much, especially to Faye for making everything go so smoothly, keeping me well informed and being so kind and reassuring. Also thank you to Jack and Gemma who I dealt with intiially.. amazing team!

When buying using Keenans (twice) experience has been a mixed bag: Keenans were underhand - promoting a property at a price (which l offered) but then telling me to submit my 'best price' by a deadline. Secondly, their ' offers over' approach, which l came across over 10 years ago, was misleading and inevitably stress-inducing, and l found their methods distasteful. This said, l did buy through them twice, however, l am not happy to sell through them if they are still using the using this technique, which l do not feel is fair on the buyers. If their methods have changed over the years, then l would applaud this. I also found the fact that as buyers we had to seek out their office in another town to obtain keys to enter newly purchased home rather frustrating and had to wait over an hour. Keys should be more readily available once completion has raken place - at one's solicitors perhaps, if the property is several miles away.

I’ve just bought a house through Keenan’s, very good service from both the lad showing us around and Faye for sorting everything out and always being helpful in what was to me a very stressful time.

Today, my husband and I viewed a bungalow we were interested in buying with the agents Keenan's at Burnley. We both found Jack the agent to be open, honest , informative and knowledgeable about all to do with selling and buying a property.we both felt at ease and although the property was not appropriate for us we Found the experience to be a good one. We have looked at a lot of houses over the past 2 years and not one agent was as good as this one. So well done Keenan's keep hold of this staff member. He is worth his weight in gold. Thanks Jackie and renny peet.