Samuel Estates Colliers Wood

Samuel Estates managed my flat in London for a few years and after an issue with one account manager, they quickly turned things around, gave me a new account manager and have been great in every way. Jade was our account manager and was responded immediately to all my emails and questions. She also managed the renovation of a bathroom while tenants were living there and did a fantastic job of ensuring the renovation was completed to a high standard and the tenants were happy. Would recommend them to others.

Very happy with the services provided. From the lady who picked up the phone and managed to squeeze me into a viewing for 15 minutes after the call, to Stefano who showed the property and assisted me through the offering process with his excellent expertise. Also happy with the post signing service so far, including support for setting up and transferring bills.

The whole renting process was very smooth. Agent Stefano is professional and responsive to our queries by providing detailed info every time. We love the property and area but it is a shame that the property is full of heavy cigarette smell in the upholstery which is deep inside and hard to get rid of the smell e.g. leather sofa. The whole experience will be even better if the smell has been removed by professional cleaning before we moved in. Unfortunately, Samuel Estate could not help much on this after we reported. Apart from this, the experience was good and staff are helpful! That's why it's 4 stars. Otherwise, we will give 5 definitely.

Dealing with Samuel's Estate Agents has been a real pleasure. Their staff are friendly, courteous and efficient. All our queries were taken seriously and answered usually on the spot. The paperwork was sorted out quickly and the few issues after we had moved in were handled quickly too. Their aftercare is as good as their service.

The process right from searching to signing the contract has been smooth and easily laid out. Stefano has been amazing from the beginning of the process. He's been very responsive and understanding of what we needed, going the extra mile to secure us the perfect property. We would 100% recommend Stefano and Samuel Estates to anyone looking for their next property.

I would like to recommend Stefano Basciu as a real estate agent for your real estate needs.
Stefano provided us with resources and support for a smooth and pleasant property lent.
Stefano is a dependable and knowledgeable real estate agent who helped me relocate and offered brilliant property. His work has allowed me to have minimal worries during an important and stressful time, which allows me to recommend his and Samuel Estates' services to you with confidence.
Please feel free to contact Samuel Estates.

Incredible service from Stefano at Samuel Estates. His professionalism, warmth and efficiency made the moving process stress free! I would definitely recommend Stefano and the team at Samuel Estates if you are looking for a property.

Stefano was amazing, he arranged a viewing very quickly, and explained the application process in detail, throughout the referencing stage he chased things with the company so he could try to get us moved in by our desired date. Any questions I had he was quick to answer.

After moving in, all property queries have been dealt with through our property manager Steve within a matter of days.

A very pleasant process throughout.