Acorn New Homes Estate Agents
9 St Mark's Rd, Bromley BR2 9HG, United Kingdom
4.9
79 reviews
8 comments
92X9+J9 Bromley, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–17
Saturday: 10–16
Sunday: Close
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–17
Saturday: 10–16
Sunday: Close
Completion date was moved back a few times and was very close to my mortgage offer expiring which could have been significantly damaging, but Liz did everything she could to ensure I had the keys in time to avoid this issue. Overall pleased with the outcome, even if it was at times stressful. Would advise for anybody else looking for a property.
We didn't go with the recommended solicitor as we thought we could save about £800 for going with an external solicitor...biggest regret. (Highly recommend anyone buying a new build home to use the recommended solicitor - would save you the anxiety and headache!)
We ended up with the most awful firm who left us in the dark, never answered our calls, missed documents and deadlines! Our solicitor also took advantage of our naivety and blamed us for not supplying certain documents. We called Acorn as we had missed the first deadline and this is where we couldn't thank Sammy enough! She was like Miss Marple and we discovered that our rubbish solicitor was just giving us all lip-service. In the end we managed to complete with the tightest deadline ever as all offices were closing up for Christmas and our DD mandate was missing as our solicitor never sent it to us! Sammy worked her magic and called some people to expedite our process within 2 hours! Incredible as we have been told the usual turn around for such forms to be approved etc would be 2-3 days.
After about 5 months from when we first viewed the flat to completion, we got the keys and moved in just after Christmas 2021.
Thank you to Samantha, Nicola, Jack and Karen. You have promptly addressed all our questions and we couldn't have been happier with our new home.
Forever thankful,
Jenny and Lisa.