Dey King and Haria Estate Agents - Rickmansworth
112 High St, Rickmansworth WD3 1AQ, United Kingdom
5
31 reviews
8 comments
JGQH+M8 Rickmansworth, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 10–15
Sunday: Close
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 10–15
Sunday: Close
Rachel was absolutely phenomenal throughout the process of purchasing our house in Rickmansworth. She went above and beyond to communicate regularly with the upper chain and to keep us informed every step of the way. She was accessible on WhatsApp and was incredibly quick to respond.
If it wasn’t for Rachel, we are sure the process would have taken so much longer and been far more difficult. She held a long chain of 7 houses together expertly when the other agents and solicitors seemed to have no idea what was going on. She even created a spreadsheet of the chain details and forwarded them on to us, and chased all parties daily for us.
She even messaged us to check everything was OK on the weekend we moved in, and asked if we needed anything else from the vendors.
Unfortunately the agent we used for our sale (Winkworth in London not DKH) were highlighted as being pretty apathetic in comparison!
Ben was also fantastic. He was very honest and open when advising us- we felt we were in safe and experienced hands.
Huge thanks again for making the whole process as quick and painless as possible. We would not hesitate to recommend to family and friends.
Izzy and Matt Collins.
They were then super-supportive in the process after getting the offer, all the way through to completion. From advising on solicitors, through to chasing up progress of the chain - they were ace.
Highly communicative, superbly competent, and hard working - what else can I say, apart from I strongly recommend them.
We chose DHK to market our property because Ben was so enthusiastic and ambitious with how he planned to market our property. Ben is very good at picking up on what matters to the people he is dealing with and using it to build rapport quickly. He advised on what we needed to do to improve the marketability of our property, and persuaded us to come to market considerably earlier to take advantage of the lack of properties on the market at the time.
We were on the market, with an amazing video of our property just three weeks later and Rachel did a whole day of back-to-back viewings after which we received a number of offers over the asking price. Rachel and Ben initiated a 'full and final offers' process and established the position of the all the people who'd made offers, advising on the pros and cons of each to help us make our choice. Ben and Rachel advised us that the 'cash buyers' whose offer we accepted would more than likely choose to sell their existing property as part of the sale (which they subsequently did). This decision ensured us a top price for our property, but did cause some extra hassle, particularly at exchange. Rachel provided excellent support to help us with this.
Ben also scouted out solicitors for us, helping us to identify who was best placed locally to take on the work.
The most helpful aspect for us was how Rachel helped to research our chain and keep the whole process moving. We were dismayed to discover that nearly everything the Estate Agent for our vendors told us turned out not to be true. Most importantly Rachel discovered that our vendors were not chain-free as we were led to believe and eventually we ended up in a chain of 6 people.
Our searches took a very long time, and our vendors agent hassled us mercilessly to set a completion date before our survey results or searches had come back. Rachel provided substantial assistance to help us manage this difficult person, liaising up and down the chain to establish what position everyone was in. Even so, when it came to exchange several of the other members were not as ready to exchange as our vendors Agent had led us to believe, and Rachel provided excellent support and feedback to help us get through those last difficult weeks.
We are extremely pleased with the service provided by Ben and Rachel and would absolutely recommend them to anyone in WD3 who wants to market their home.
They managed this all brilliantly and I was always confident that they had our interests as their priority.
Strongly recommend.