Kingswood

Kingswood have managed two properties on our behalf for over ten years. During that time they have delivered an extremely professional service. Suitable tenants have been secured every time a property has become vacant and any necessary repairs have been dealt with in a timely manner. We are more than satisfied with the rental management service they are providing for us.

Kingswood Property Letting Mgmt is very bad. When you complain to them about having no water or the people living there that cause problems, they do nothing and they ask you to pay more money for rent but don't care who lives there. There is mould and dirt everywhere and unsanitary living conditions. My house has been robbed and they didn't do anything about it because their cameras don't work. Just because I complained to the council about the state of the place, they told me to leave the house. They never put heating on and there was no hot water for 10 days, it was cold. Absolutely Disgraceful. Even the floors were leaking. I lived there for 6 years and I complained to the council because they didn't put the heating on, they told me to leave within 2 months. I always paid my rent, and I think it is very unfair about how they treat the people who live there.

A big "thank you" to Kingswood Watling St.Rd., especially Andrew. The process of selling our house, whilst not living locally, was made very easy. From valuation to completion, we had no complaints.Professional throughout and easy to contact. Would recommend.

Appalling service from Kingswood. Arranged for a box of personal belongings to be delivered to them from a removals company for me to collect once the house was sold months later. They then denied all knowledge of receiving it despite the removals man going in person into the office and one of Kingswood's staff confirming with them that they had indeed received it (and the manager then tried to backtrack . My recommendation - if you do decide to use these cowboys (and I would highly recommend against it) make sure every single decision/question/answer is on email so you don't go through the hell of dealing with them that we did.

Shout out to Mr Ashod Miah who helped me pick out my student accommodation, making the process easy for me; a complete professional. Recommend him when it comes to finding and choosing student accommodation.

They pick and choose people they want to deal with. They evaluate people from telephonic conversation and decide to proceed or not. This is a sort of racism most of the estate agents do. If they listen foreign voice on phone they won't respond back even tough you make follow-up calls and emails. You cannot get viewing appointment if you are a foreigner. They normally say excuses such as the person dealing with it is not here, I shall send emails to him etc. and do not respond back. In business you cannot pick and choose customer. The golden rule is that customer is the king and he is always right. If you want to implement you own ideas it means that your down turn begins. Kingswood shame on you!!

Had a nice experience but still one thing to say that you guys should have atleast a duplicate key or a master key. I forgot my keys in the room and it got locked automatically and had to call a locksmith who charged me 45 quids.

Super responsive and friendly. I faced some difficulties in the process of moving to the new place, but Ajay and the team have went out of their way to help and make sure I was able to move in to the new property in time. Excellent communication, they have always kept me updated throughout my application process. Extremely professional and courteous, I would highly recommend to others.