Spencers Letting Agents Rugby

Excellent customer service from the first moment I made contact. Rachel is so helpful, considerate, professional and efficient. I can't speak highly enough of the service we received. Letting a property was a new experience for us and Rachel guided us all the way. So grateful for her patience when I was phoning two or three times a day to ask questions. She put my mind at ease every time. Thank you to the whole team at Spencers, Rugby. Happy to recommend you.

Would definitely not rent with these if you would like to get your deposit back!
1 month after leaving and still no deposit back. No reason as to why apart from blaming the landlord for delays. Contractually we should have received either the deposit or a reason as to why we are not getting it within 10 days. Maybe it is the landlord delaying but as the company letting the property it is surely their responsibility to ensure the contractual obligations are adhered to. I’m sure they would have if it was the other way around.

Very professional and friendly service. Millie was just brilliant from start to finish, going out of her way to help me in my search, very highly recommended

Shamaiar and Luke an the rest of the team at rugby branch have been absolutely amazing From start to finish They are nothing like other estate agents I have dealt with they were so helpful nothing was to much in helping us find the perfect home Honestly cant thank the team enough.

We needed a short term rental property in the South Leicestershire area and Spencers had exactly the type of property we were looking for. They were extremely quick in responding to us and help in securing the rental with great ease. They have kept us informed throughout the process and followed through with everything that was needed. Very easy recommendation! Great team - Micah Powell was the lettings negotiator who assisted us and he was excellent

I found my rental property with this letting agent and Rachel and team were fantastic, everything was taken care of promptly and professionally from start, all way through my tenancy to finish when I moved out. Very friendly, helpful and responsive. Would highly recommend these guys to anyone looking for a good letting agents.
If I ever move back to this area I’ll be giving them a call first ! Thank you

Have recently worked through the process of renting our first property with Spencer's. The staff were extremely proactive and friendly and were always very quick to respond to any questions we had. All in all, they made the experience very stress free, would recommend.

I've now been fortunate enough to have Spencers letting my properties for over 7 years and I cannot wish for a better team working on my behalf. They do everything they can to ensure that tenants are happy and that is reflected in the fact that we hardly ever have any voids or vacancies. Friendly, knowledgeable, hard-working and highly efficient there is no better company to manage your tenancies. They seem to successfully combine the committed and personal approach of an independent but with the professional backup and organisation of a well established nationwide group.